By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Position Summary

The Credit/Rebill coordinator is responsible for providing comprehensive and administrative support to the Credit Control team by generating credit notes and replacement orders across all entities in EMEA.

The requirement for credit notes arise with errors during the order process, and when goods are physically returned into stock. The candidate will be responsible for managing the internal credit note/rebill requests (BTE Queue) and the shipped not invoiced report monthly with the guidance of the Accounts Manager/Supervisor. The credit-rebill coordinator has the authority to approve Salesforce cases up to a designated value.

The ideal candidate will be hard working and enthusiastic with the ability to meet strict deadlines.

Essential Functions

• Understanding and applying information within Salesforce, to be able to generate credit notes and re-invoices in Microsoft Dynamics D365

• Providing copies of credit notes and invoices to customers via email

• Proving copies of credit notes and invoices via customer portals

• Review and approve credit note cases in Salesforce

• Help resolve complex purchase order queries

• Lead/mentor credit/rebill team members

• Ad hoc requests from Accounts Supervisor/Manager

• Assist with relevant internal and external audits

Minimum Requirements/Qualifications:

• Fluent written and spoken English is essential, second language desirable but not essential

• GSCE or equivalent education passes in English and Maths

Skills required/desired:

• Demonstrable experience of working in a similar role

• Excellent IT skills, including experience of working with Microsoft Excel to intermediate level. Knowledge of Microsoft D365 would be beneficial.

Personal Qualities:

• Excellent attention to detail, time management, organizational skills, administration, verbal, and written skills in English.

• A desire to problem solve

• Excellent people skills with the ability to communicate at all levels, with all stakeholders

• Enjoy working autonomously and as part of a team to deliver results, learn and share knowledge

• Ability to remain calm under pressure

• Feel comfortable working in a fast-paced environment

• Ability to build strong relationships with all stakeholders

• Flexible attitude to cover work as required.

Why Join Bio-Techne:

• We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!

• We invest in our employees’ financial futures through 401k matching and an employee stock purchase plan.

• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.

• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.

• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bio-Techne is an E-Verify Employer in the United States.

Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.

Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.