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Bureau Vertias North America Account Manager in Alberta

Job Title: Account Manager, Oil & Gas Division

Reports to (title): Manager, Business Development

Department: Sales and Marketing

Location: Alberta

Primary Purpose: What is the overall function of the job?

 Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company's products and/or related services. Personally contacts and secures new business accounts/customers.

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

  • Develop and execute strategies to promote Bureau Veritas Canada services in the Oil & Gas Sector.

  • Gather the "voice of the customer" and leverage personal experience to define sector requirements and unmet wants and to shape our value proposition and service offering to the customer.

  • Manage significant account relationships and ensure consistent delivery of our service to meet customer expectations. This will include a list of specific clients for which this person will be solely responsible.

  • Develop a schedule for proactive engagement with customers on their list of clients. The focus will be on face-to-face meetings with clients, along with interaction via teleconference, telephone or email.

  • Develop potential clients through active participation in new account identification and regular account reviews.

  • Represent Bureau Veritas by being an ambassador of the brand at conferences, workshops, trade association meetings and other industry networking events.

  • Staying current on Oil & Gas guidelines, best practices and regulations in Western Canada.

  • Act as a key liaison between the client, the laboratory, and senior Bureau Veritas management.

  • Actively participate in any proposal writing processes, including, in most cases, leading the process.

  • Provide consultation, recommendations, and technical assistance to clients, with support from Scientific ServicesIdentify trends in customer satisfaction or dissatisfaction.

  • Actively participate in all Sales meetings.

  • Timely transfer of all related Sales activity into CRM system (Salesforce).

General Duties:

  • Manage time effectively, meet personal goals and work effectively with other members of the team.

  • Present a professional image at all times to customers, both internal and external.

  • Present price and terms in accordance with standard procedures.

  • Adhere to the Bureau Veritas Code of Ethics Policy.

  • Follow company policies and procedures.

  • Adhere to all Health and Safety Regulations.

  • Provide client feedback to the Bureau Veritas management.

  • Other support duties as assigned.

Skills and Knowledge: What skills and knowledge are required to carry out job responsibilities and solve problems?

  • Minimum of 5 years of experience in the Oil and Gas sector/selling services.

  • Minimum of 2 years post-secondary education in a related discipline to our industry (i.e. Sciences).

  • Willingness to travel, primarily in Alberta, Canada.Salesforce knowledge would be an asset.

  • Demonstrated aptitude for problem-solving; ability to determine solutions for customers.

  • Must be results-orientated and able to work both independently and within a team environment.

  • Must possess excellent verbal and written communication skills.

  • Proficiency in using Microsoft Office Suite applications and contact management software.

  • Salesforce.com knowledge would be an asset.

  • Excellent time-management, multi-tasking and priority setting skills.

  • Self-motivated with the ability to work in a fast-paced environment.

  • Results-driven, action-oriented and energetic.

  • Ethical, dynamic, energetic, motivated, "can-do" attitude, flexible, good judgment.

  • Valid driver's license.

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