Summary At NCUA, differences make a difference. We value diversity of perspectives and backgrounds and are committed to building an inclusive work environment where employees can contribute to their fullest potential. This position is located in the Office of Credit Union Resources and Expansion (CURE), National Credit Union Administration (NCUA). Responsibilities This position is located in the Credit Union Resources and Expansion (CURE), National Credit Union Administration (NCUA). The Office is responsible for supporting the Director in establishing policy, overseeing program direction, and providing the necessary leadership to achieve organizational and strategic goals. . As the Deputy Director, CURE, you will: Assist the Director by planning, implementing, coordinating, and evaluating CURE programs. This includes developing plans for and coordinating programs of joint effort, defining the respective roles and responsibilities of the parties involved, and assigning internal responsibility for executing the programs. Provide expert advice and assistance to the Director, CURE, agency executive staff, and managers on Chartering and Field of Membership (FOM), new credit union development, low-income, and Minority Depository Institution (MDI) oversight, credit union training, and the Community Development Revolving Loan Fund (CDRLF) program. Review, update, and monitor CURE program goals, objectives, and priorities to ensure alignment with agency plans and internal operating plans. Recommend long-range program plans, goals, objectives, and milestones which serve as a basis for substantive change in the organization and administration of programs. Work in partnership with managers at all levels to develop new ways to improve customer service. Originate and lead management practices and objectives that will provide a customer service, employee-oriented, high-performance culture that emphasizes employee engagement, quality, productivity, goal attainment, and ongoing development of a superior workforce. Lead and supervise a collaborative and innovative workforce responsible for Chartering and FOM, oversight and development of new credit unions, low-income and MDIs, the CDRLF program, and education through training and informational briefings. Requirements Conditions of Employment Qualifications For the SS-01 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector. Qualifying specialized experience is defined as experience supervising a staff; establishing policies, overseeing program support as it relates to licensing, chartering, and operations of credit unions or other financial institutions, and implementing an organization's strategic goals. You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Executive Core Qualifications (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions. Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately. Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity. Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals. Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies. Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making. Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization. Technical Qualification (TQ): Knowledge of pertinent laws, regulations, and policies involving the licensing and operations of credit unions or other financial institutions. Education Education may not be used in lieu of specialized experience for executive positions. Additional Information Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate. In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found by clicking here. Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status, tenure and the full performance level (FPL) of the position held . Please do not submit an SF-50 for a cash/time off award. NCUA's SS positions are career positions in the competitive service, therefore you must also submit a Notification of Personnel Action, SF-50, from a previous federal position held with permanent tenure in the competitive service (i.e. an SF-50 from a previous GS-15 position). Holding a career SES appointment alone does not give you eligibility to be considered under this announcement. Current SES members will be assessed on both the ECQs and TCQs. Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at: http://www.sss.gov/ NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement. You may need to serve a one-year managerial probationary period. In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to, Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.