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The Clorox Company Customer Operations Supply Chain Manager in Alpharetta, Georgia

Make your mark

At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.

Job Overview/Summary

The Customer Operations Manager (COM) Supply Chain is the main liaison between Clorox’s Customers and Sales teams and the PSO Function. The COM is responsible for understanding customer(s) requirements and ensuring that those requirements are met. The COM plays a critical facilitation role in the execution of merchandising events by working with Sales to understand needs, ensuring item and system setup, tracking event execution, and resolving issues.

Position will travel 15-25% of the time.

This role is open for internal candidates to work from any Clorox location including Alpharetta, Durham, Pleasanton, Bentonville etc.

Key Responsibilities

  • Support merchandising events

  • Monitor supply chain performance for customer(s); conduct regular internal and external review meetings; develop action plans as appropriate

  • Resolve repetitive/structural supply chain issues with customer(s)

  • Support product introductions, product transitions, and/or network changes (e.g. opening/closing of warehouse) with customer(s)

  • Identify cost savings opportunities

  • Communicate program changes (e.g. CPU, DSD) to customer(s)

Key Skills, Abilities and Experience Required

Minimum Qualifications:

  • 7 years of experience in supply chain/logistics (e.g. customer service, customer supply chain, transportation, or dc ops)

  • High school diploma or GED from an accredited institution

  • 4 years of experience with ERP software (SAP preferred) and MS office.

  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position

Preferred Qualifications:

  • BS/BA degree from an accredited institution

  • 7-10 years of experience in multiple area of logistics.

  • Demonstrated analytical and problem-solving skills

  • Ability to work independently, creatively, and efficiently with minimal direction in an unstructured environment

  • Ability to work collaboratively within and outside of Product Supply

  • Ability to effectively influence individuals and teams without formal control (i.e. influence mgt)

  • Strong planning and organization skills:

  • Strong listening, verbal and written communication skills

  • Experience with Hyperion and Power BI

  • Experience in identifying, initiating, and driving improvements to processes and work streams

More about Product Supply (PSO)

The Product Supply Organization (PSO) is an inclusive, diverse global community of leaders. Our team is responsible for sourcing, making and shipping some of the world’s most trusted household products. In our organization, safety is paramount and innovation a must. Join us if you want to keep growing professionally and make an impact in the lives of millions of homes.

More About Clorox

The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with approximately 8,800 employees worldwide and fiscal year 2020 sales of $6.7 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products;

  • Pine-Sol® cleaners

  • Liquid-Plumr® clog removers

  • Poett® home care products

  • Fresh Step® cat litter

  • Glad® bags, wraps and containers

  • Kingsford® charcoal

  • Hidden Valley® dressings and sauces

  • Brita® water-filtration products; Burt's Bees® natural personal care products

  • RenewLife® digestive health products

  • Rainbow Light®, Natural Vitality™ and NeoCell® dietary supplements.

The company also markets industry-leading products and technologies for professional customers, including those sold under the CloroxPro™ and Clorox Healthcare® brand names. Nearly 80% of the company's sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiters via unsolicited texts during these uncertain times.

Making a positive impact

Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The company has been broadly recognized for its corporate responsibility efforts, named to the 2020 Axios Harris Poll 100 reputation rankings, Barron's 2020 100 Most Sustainable Companies list, and the Human Rights Campaign's 2020 Corporate Equality Index, among others. In support of its communities, The Clorox Company and its foundations contributed more than $25 million in combined cash grants, product donations and cause marketing in fiscal year 2020. For more information, visit TheCloroxCompany.com , including the Good Growth blog, and follow the company on Twitter at @CloroxCo

The Clorox Company and its subsidiaries is an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer. You may view the Equal Employment Opportunity is the Law notice (https://www.dol.gov/agencies/ofccp/posters) by clicking on it.

Clorox is committed to providing reasonable accommodation for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodation due to a disability, contact us at HR@clorox.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/ application statuses.