Job Number 24138219

Job Category Sales & Marketing

Location Courtyard Amsterdam Arena Atlas, Hoogoorddreef 1, Amsterdam, Noord-Holland, Netherlands

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Co 51. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Do you thrive on meticulous planning and delivering exceptional guest experiences? Are you a detail-oriented individual with a knack for coordinating complex events? If you're passionate about the hospitality industry and ready to join a dynamic team, we're looking for you!

Who We’re Looking For

We’re seeking a highly organised and detail-oriented Groups & Meeting Planner to join our dynamic team at Hotel Co 51. As a key point of contact between our guests and hotels, you’ll play a vital role in ensuring the smooth running of group bookings across our Moxy, AC by Marriott, Courtyard, and Residence Inn brands.

What You’ll Do

You will be responsible for the operational management of group bookings, from initial contact to post-stay. This involves:

Group Management: Handling all aspects of group bookings, including contracts, rooming lists, and guest communications.

Revenue Optimisation: Maximising room revenue through effective inventory management and client relationship building.

Operational Coordination: Collaborating with hotel teams to ensure seamless event execution.

Administrative Tasks: Managing group-related paperwork, invoicing, and commission requests.

Your Role in a Nutshell

As a Groups & Meeting Planner, your key responsibilities include:

Operational Excellence: Efficiently managing group bookings and ensuring guest satisfaction.

Relationship Building: Developing strong relationships with clients and internal teams.

Data Management: Maintaining accurate records and producing detailed reports.

Problem Solving: Addressing challenges proactively and finding solutions.

What We’re Looking For

We’re looking for someone who is:

Detail-oriented: With a strong ability to manage multiple tasks and meet deadlines.

Customer-focused: Committed to delivering exceptional guest experiences.

Collaborative: A team player who can work effectively with colleagues.

Organised: With excellent time management and planning skills.

Skills & Experience

To succeed in this role, you will need:

Strong communication and interpersonal skills.

Proficiency in Opera Express and Opera Sales & Catering.

Advanced Excel skills.

A minimum of 1 year experience in a hotel environment, preferably in group or reservations.

Your Future with Us

At Hotel Co 51 UK, we offer opportunities for career growth and development. We encourage our employees to learn and develop their skills, and we provide support through training and mentorship.

Join our team and be part of an exciting journey in the hospitality industry.

This company is an equal opportunity employer.

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At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.