About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

Quality Specialist R29360

This job includes overall quality process responsibility for issue prevention, nonconforming part disposition, part of a part ordering, production service call support, recovering supplier rework costs, and cross functional problem solving to minimize issue impact to production. Quality Specialists work with and provide service to internal and external customers while exhibiting a professional and cooperative attitude that develops successful solutions.

YOUR IMPACT:

Use independent judgement to assess risk, triage, escalate, and implement effective timely solutions to quality related problems with commodities that are high risk to the business. Maintain a positive, professional working relationship with all customers and be responsible for meeting customer quality expectations. Exhibit the ability to understand quality contractual requirements related to the assigned product platforms. All product quality deficiency reports must be completed on time (includes CAPA, Power Bi, etc.). Communicate effectively with suppliers and internal teams with part of a part and service call support to correct and prevent deficiencies on vehicles prior to customer pickup or truck shipment. Work with manufacturing and materials on disposition of defective material through transactions and credit/debit memos. Coordinate and execute quality audits internally and externally. Assist in establishing and maintaining quality work instructions and standard operating procedures. Responsible for recovering supplier quality rework costs. Anticipate, report, and respond to multiple and competing quality process nonconformance issues in an expedient manner. Coordinate and work cross-functionally with Quality, Purchasing, Suppliers, Engineering, and Manufacturing to resolve quality related issues. Accurately maintain company records and documents in accordance with policies and procedures.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a related field or equivalent evaluated experience.

• One plus years of related work experience.

• Excellent organizational skills and the ability to prioritize and execute multiple tasks in a fluid team environment while maintaining customer focus and sense of urgency.

STANDOUT QUALIFICATIONS:

• Experience with the use of structured problem-solving techniques such as 8D, 5 Why, and Fishbone Diagrams.

• Experience with Microsoft applications such as Power BI, Excel, PowerPoint, Outlook, Windows, and Word.

• Experience with Pierce/Oshkosh systems such as JD Edwards 9.2, Reliance, and Pierce Truckbuilder.

WHY PIERCE?

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the 15k+ team members around the world who embody them.

We put people first. We do the right thing. We persevere. We are better together.

We offer our employees an outstanding range of benefits, including:

• Eligibility on Day 1 for medical, prescription, dental and vision insurance

• Up to $10,000 each year for tuition reimbursement to allow you to further your education in a degreed program (Associates, Bachelor’s or Master’s degree programs)

• 401k plan with company match, $.50 for every dollar up to 6%

• Competitive paid-time off plans

• Company bonus plan, free life, short and long-term disability plans

• Health Saving Account (HSA) with company contribution up to $1K per year

• Many, many more!

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com .

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.