About The Health Management Academy:

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.  

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

Position Summary: 

The Senior Director, Member Insights (Strategic Account Review) advises members on commercial strategy and is responsible for building strategic relationships across Academy members. This person is an important value driver in a growing program that offers insight and intel on Leading Health System trends, challenges, priorities, and the senior executives that lead them. Serving as a trusted advisor, this person engages with members regularly to ensure membership value, and improve the organization’s commercial performance, and develop compelling collateral to better connect with health system executives.   

Primary Job Duties: 

• Cultivate productive, trusted relationships with Academy members   

• Conduct regular strategic account reviews for industry members, including advising on commercial approach, relationship mapping, issue identification, and action planning   

• Review industry member sales pitch material and offer feedback to improve messaging, format, and narrative  

• Maintain familiarity of key market and industry trends, and priorities of specific leading health systems and their executives  

• Work across departments and leadership, to ensure members see value   

• Mentor other team members and new hires; serve as senior resource and example on the team  

• Interact with internal and external executives to advance the commercial process and achieve key go-to-market milestones within named accounts  

Minimum Qualifications: 

• Bachelor's degree required   

• 6+ years of healthcare sales, complex account, and relationship management experience   

• Successful record of accomplishment as a salesperson or account manager in the healthcare industry  

• Ability to quickly assess and become highly knowledgeable about a particular industry company, and offer up strategic advice on their commercial approach  

• Previous experience proactively assessing, validating, and prioritizing partner needs on an ongoing basis, channeling input from members into product roadmaps and strategies  

• Demonstrated track record of achieving revenue goals and/or quotas  

• Salesforce Experience preferred  

Interpersonal Skills & Attributes: 

• Collaborative  

• Trusted-Advisor; VIP Service   

• Customer-focused  

• Exceptionally high "Emotional Intelligence" – able to connect with diverse constituents, actively listen, and identify key areas of sensitivity  

• Strategic mindset  

• Ability to communicate persuasively with senior executives  

• Team approach to working with others  

• Attention to detail  

• Ability to work independently and as a team member  

• Self-directed and resourceful  

• Excellent communication and client-facing skills  

• Excellent organizational skills  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision and distance vision. Ability to travel long distances including air travel. 

Notice of Equal Opportunity Employment: 

The Academy is committed to providing equal employment opportunities to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Compensation:

Salary starting at $150,000 per year and up plus benefits

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