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Job Description Summary:

The Channel Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Manager is responsible for achieving sales, productivity and partner recruitment objectives. The Channel Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market

Responsibilities :

• Establishes productive, professional relationships with key personnel in assigned partner accounts.

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.

• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

• Sells through partner organizations to end users in coordination with partner sales resources.

• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

• Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

• Ensures partner compliance with partner agreements as well as compliance with internal procedures established for partners (i.e. quotes, approvals, deal registration etc.) and code of ethics.

• Drives adoption of company programs among assigned partners.

• Executes recruitment plan for new qualifying partners.

Qualifications:

• Strong analytical and financial skills with the ability to think strategically and conceptually

• Excellent verbal, written, and presentation skills, proficient in MS Office

• Ability to travel throughout the territory (50% of the time or more) to customer sites

• Good knowledge of company's products/services and pricing practices.

• Achieves sales quota in designated partner accounts.

• Meets assigned expectations for profitability.

• Completes partner account plans that meet company standards.

• Maintains high partner satisfaction ratings that meet company standards.

• Completes required training and development objectives within the assigned time frame.

• Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

Education:

• Bachelor degree preferred, plus 5 years of relevant industry experience.

• Minimum 5 plus years of channel sales experience in a business-to-business sales environment with a demonstrated ability to meet and exceed sales quotas.

If you apply for this role, you consent to your submission (including any personal information you provide) being shared with third parties who may assist Rocket in reviewing and selecting candidates for this role

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

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What Rocket Software can offer you in USA:

Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

Healthcare coverage options to fit you (and your family’s) needs

Retirement savings, with matching contributions by Rocket Software

Life and disability coverage

Leadership and skills training opportunities

Two paid work days for off-site training

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.