Description

We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the Local Government industry based in Atlanta, Georgia. The successful candidate will provide technical support across multiple locations, working with a variety of technologies in a dynamic and collaborative environment.

Responsibilities:

• Provide desktop support across multiple locations in Fulton Co.

• Manage and troubleshoot Microsoft environment, Active Directory, MacOS, and other systems.

• Utilize skills in Cisco Technologies, Citrix Technologies, Computer Hardware, Database, and Dell Technologies to deliver effective IT support.

• Maintain and manage user accounts on Active Directory and Apple Devices.

• Implement backup technologies and configuration management to ensure data safety and system stability.

• Address and resolve customer inquiries promptly and professionally.

• Regularly monitor customer accounts and take appropriate action when necessary.

Requirements • Proficiency in Cisco Technologies, demonstrating a broad understanding of networking and system management.

• Familiarity with Citrix Technologies, including the ability to troubleshoot and resolve issues.

• Experience with Computer Hardware, including assembly, maintenance, and troubleshooting.

• Knowledge of Database management and operations, with the ability to provide support and resolve related issues.

• Expertise in Dell Technologies, including servers, storage, and networking.

• Experience with Active Directory, including user management, group policies, and security.

• Proficiency in managing and troubleshooting Apple Devices, including Macs, iPads, and iPhones.

• Experience with Backup Technologies, demonstrating the ability to ensure data safety and recovery.

• Familiarity with Configuration Management, including the ability to maintain and track system configurations. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .