We are looking for an Order Process Management Specialist based in France to cover the French Territory.

In this role, you will be responsable for provinding the sales team with administrative support and enhances the efficiency of the sales process between the organization and its customers.

Grow with us - Your Responsabilities

• Work with both clients and departments within the organization to ensure client orders, delivery slips and invoices are processed correctly and on-time

• Coordinate with commercial operations and financial colleagues to handle purchase orders, track customer orders, etc.

• Coordinate with customers, agents or other departments on logistics services requests (e.g. correct shipment, returns, unblocking of order in finance department) and maintain records on systems

• Check delivery times with internal departments and headquarters

• Maintain and ensure accuracy of contract terms, agreements and related documents

• Guarantee invoice verification and generate and distribute customer reports and service billings

• Assist in customer payment arrangements with finance department

• Take responsibility for the registration and follow up of all integrated solution leads and opportunities

• Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time

• Update key products end user list

• Manage requests for technical documentation and quotation for customers

• Develop and execute analytical tools for CRM and SAP based reports and develop statistical sales reports

• Identify new tenders and complete tender documents with supervision (tender management)

• Provide reports on various topics, e.g. customer complaints on loss / delays

What will convince us

• Academic degree in business administration or similar

• Minimum 2-3 years of work experience in customer service or order processing department

• Reporting skills

• Service and detail orientated

• Solid understanding of product and service portfolio

• Solid understanding of early stage drug development and more specifically experience of working with large molecules and biosimilars is desirable

• Good communication and teamworking skills

• Proven software skills, e.g. Microsoft Office, SAP and any field management software

• Fluent in English

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

Here you will find the best application tips from our HR team.

Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .

In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .

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