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CIBC Director, Relationship Manager, Innovation Banking in Austin, Texas

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

CIBC Innovation Banking is a full-service business that delivers strategic solutions to North American technology and innovation clients at each stage of their business cycle, from start up to IPO and beyond. With 14 offices in Atlanta, Austin, Boston, Chicago, Denver, Durham, London, Menlo Park, Montreal, New York, Reston, Seattle, Toronto and Vancouver, the Innovation Banking team builds long-term relationships with management teams and financial sponsors across the US and Canada by investing time to get to know each business. They leverage CIBC’s experience to structure credit and banking solutions to meet the unique needs of technology companies at all stages of development, as well as investing in Canadian and US-based venture capital and growth equity funds.

What You’ll Be Doing

The Director will focus primarily on growing CIBC’s Commercial Banking market presence in the technology sector in this market. Primary responsibilities include developing relationships in the venture and technology communities across the state of Texas and growing the number of deposit and loan customers that the bank has in this sector.

Relationship building, business development, preliminary credit assessment and due diligence in Texas region, with a focus on the Innovation Economy (private and public companies) in the technology sector. In addition to the duties and responsibilities associated with the foregoing, the individual will be apart of a team dedicated to growing the bank’s customer base, managing existing customer relationships and ensuring ongoing oversight of the region’s portfolio of customers and loan book. The Director is responsible for building relationship with professionals in the technology industry (i.e.. Venture Capitalists, CEOs, CFOs, Lawyers, Accountants, etc.). who can accelerate the CIBC innovation program as we solve challenges for our clients. S/he will work closely with the Credit and Services teams to execute client requests in an efficient and effective manner. Business Development in the technology space will increase new relationships through a team approach to meet the credit and relationship needs of clients.

How You’ll Succeed

  • Build a network of professionals dedicated to the technology sector in order to add value to existing and new relationships.

  • Grow the number of customers in the technology sector that have the following characteristics:

  • Fast Growth

  • Developed a proprietary technology

  • Raised institutional equity (i.e. Venture Capital)

  • Bolster market presence within the community and industry associations with the purpose of promoting cultivating potential prospects and referral sources.

  • Drive new business through quality leads from wide network of referral sources and regular prospect visits.

  • Assist in structuring new deals to bridge client expectations and bank requirements.

  • Build internal relationships to ensure delivery of top-notch client service. Maintain open line of communication with client as new deal progresses through fulfillment. Act as strategic advisor to clients as needed.

  • Identify new client cross sell opportunities by working close with colleagues in wealth management, investment banking and foreign exchange and trading.

  • Maintain and develop client relationships, exploring opportunities to provide additional credit and non-credit services. Seek to become trusted advisor through regular client contact and relationship building.

  • Serve as client’s primary internal resource as it relates to relationship and credit needs.

  • Identify product/service opportunities for other business units and participates in development of creative solutions to client needs, coordinates presentations, and brings in partners when appropriate.

Interact with other team members to achieve ultimate approval for new business and modifications to existing business, including active participation in and adherence to requirements of assessment and deal screen meetings.

  • Structure deals appropriately to reflect market terms while also protecting the bank’s capital

  • Present deals at loan committee and/or risk management

  • Complete necessary analysis and documentation to achieve credit actions.

  • Target clients that offer opportunities to co-develop in the CIBC innovation partners that augment and extend existing products and services.

  • Develop partnership opportunities and manage multiple relationships with external partners including early and mid-stage companies, established technology firms, digital wallet and emerging payment network providers and research community.

  • Identify new innovation concepts for experimentation.

Cross-Functional Relationships

  • Partners with credit solutions, risk, treasury management, capital markets and other teams across the firm to enhance CIBC’s functional capabilities.

  • This job must effectively foster client and market relationships.

Who You Are

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

You can demonstrate experience with:

  • Minimum of 5 years’ experience as a Commercial Relationship Manager, must have experience in Commercial Banking lending to venture backed technology companies.

  • Developing a network in Technology and Innovation space.

  • Ability to identify new strategic relationships with high level of competency.

  • Must have the ability to understand emerging technologies and drive client-contextualized conclusions from independent research.

  • Must have an understanding of emerging technologies including distributed ledger, artificial intelligence/machine learning, digital payment systems, APIs and cloud.

  • Must have an entrepreneurial spirit and an excellent understanding of financial technology within a business context.

  • Must be highly motivated, perseverant and resilient in pursuing objectives despite challenges.

  • Must be a self-starter with a passion for championing and collaborating with external parties to solve client challenges.

  • Strong negotiating, relationship management and sales skills.

  • Possess mature business judgment and be proactive, well organized and results-oriented.

  • Ability to see multiple commercial angles within a relationship and drive the best value for the bank, our clients and our shareholders.

  • Strong personal presence and communication skills (verbal and written) are needed to partner with, establish credibility with, and influence senior executives (internal and external).

  • Ability to navigate the bank quickly and successfully excelling in a matrix environment

  • Must have ability to work in a fast paced, cross-functional environment.

  • Must have ability to travel as needed.

Working Conditions

  • This role operates within a collaborative team-oriented environment with external client interaction and focus.

Conduct and Culture Risk

Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.

As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:

  • Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls

  • At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals

  • Understanding and following the qualitative and quantitative components of our Risk Appetite Statements

  • Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings

  • Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls, and where applicable, assist in the resolution of same

  • Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders

  • Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

TX-111 Congress Ave, Suite 1830

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Banking, Business Banking, Business Development, Client Relationship Management, Credit, Financial Advising, Portfolio Management, Researching, Results-Oriented, Strategic

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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