Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00039772 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

The Office of Court Administration (OCA) is a unique state agency in the Judicial Branch that operates under the direction and supervision of the Supreme Court of Texas and the Chief Justice. Our mission is to provide resources and information for the efficient administration of the Judicial Branch of Texas. To learn more about the OCA, visit https://www.txcourts.gov/oca/. Job Description: Performs highly complex or advanced (senior-level) systems administration work to server, workstations, and mobile devices. Work involves the recommendation of, testing, implementation and operation of the Office of Court Administrations servers, workstations, and mobile devices. This includes both hardware and software as well as services such as File and Print, DCHP, AD, DNS, Exchange Online, and Office365. This position also acts as Tier III support for the servers and workstations. Works under limited or minimal supervision, with considerable latitude for the use of initiative and independent judgment. Three or more years of experience providing executive support, office management or related work. Essential Job Functions: Provides excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system. g Proactively updates Office of Court Administration's Information Services management on ongoing issues and ensures that policies and procedures are followed. Suggests innovations and improvements to the OCA infrastructure environment through verbal and written communication in a simple, efficient, and clear manner. Responds to incident and problem calls while providing guidance in troubleshooting and solving complex problems related to system software and hardware issues, and in the processing of service requests and tasks. Utilizes vendor product support for research and issue resolution. Provides continuous monitoring of the OCA infrastructure using a variety of third-party monitoring tools such asSolarwinds, ManageEngine AD Audit Plus, LibreNMS. Collaborates with all levels of Information Services team members on a variety of technology topics andon the implementation of special projects affecting the OCA infrastructure. This includes (but is not limited to): Application deployments to the enterprise Operating system upgrades of servers or Enterprise services Moves/adds/changes affecting OCA infrastructure. Ensuring all equipment is appropriately upgraded, patched, and secured in a timely manner. Coordinates with the IS team on implementation and operation of OCA supported servers. This includes (but is not limited to): Application of industry best practices for underlying services such as Virtual Hosts, Virtual Machines, Backups, DHCP, Active Directory, DNS, Print and File Services Data integrity and disaster recovery Using VMs in a virtualized environment Using VMs, file storage, and other services in the Microsoft Azure Cloud Assists with troubleshooting of application and service connectivity issues with the Application Development Group Collaborates with the IS team members on management and support of OCA supported workstations. Includes researching, recommending, and testing new workstations for use in the environment. Uses on-premises Active Directory and Azure Active Directory to appropriately provision accounts and equipment. Assists in the management and maintenance of Microsoft o365, Exchange, and Teams Performs all duties with a heavy emphasis on process, security, and standardization. Assists CISO inmaintainin strong security posture across the entire OCA landscape. Adheres and reinforces all change management processes. Works on multiple projects and/or tasks and works with management to prioritize appropriately. Uses PowerShell and Group Policy to efficiently manage user and computer accounts as needed. Performs maintenance and troubleshooting of Storage Area Networks and Server clusters. Performs relatedwork as necessary. Qualifications: Minimum Qualifications: For the Systems Administrator IV: Graduation from an accredited four-year college or university with major course work in computer information systems, computer science, or a related field; may substitute four years of full-time relevant experience for required education on a year-for-year basis. Four years of experience administering Microsoft servers, including web servers, SQL Servers using Windows Server 2016 and Windows Server 2019 in a Hyper-V Enterprise environment. Two years of experience managing all identity aspects of Microsoft Active Directory and Microsoft Azure Active Directory in an Enterprise environment One year experience administering Office365 in an Enterprise environment. One year experience in automating redundant tasks using advanced scripting (PowerShell, Perl, Python, VBScript) Possesses a deep understanding of core computing basics and underlying technologies. For the Systems Administrator V: Graduation from an accredited four-year college or university with major course work in computer information systems, computer science, or a related field; may substitute four years of full-time relevant experience for required education on a year-for-year basis. Five years of experience administering Microsoft servers, including web servers, SQL Servers using Windows Server 2016 and Windows Server 2019 in a Hyper-V Enterprise environment. Three years of experience managing all identity aspects of Microsoft Active Directory and Microsoft Azure Active Directory in an Enterprise environment Three years of experience administering Office365 in an Enterprise environment. Two years of experience in automating redundant tasks using advanced scripting (PowerShell, Perl, Python, VBScript) Possesses a deep understanding of core computing basics and underlying technologies. Preferred Qualifications: Experience with Microsoft cloud-based security solutions (Azure/Intune) Experience with SQL Server with emphasis on database migration, upgrades, management, monitoring, and performance tuning. Proficient with current generation of HP server hardware and associated networking and storage arrays Experience maintaining HPE Fiber-channel SAN solutions. Experience working in a judicial environment, working with judges and court staff. Experience in coordinating/using vendor provided support. Experience using System Center Configuration Manager and/or Intune to manage endpoints. Knowledge, Skills, and Abilities (KSAs): Skill in using logic and reasoning to identify the strengths and weakne