With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques.

What will I be doing?

As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards:

• Able to manage a face-paced business dynamic, maintaining as market leader in the Marketshare
• Able to manage a robust team and collaborate well with inter-department
• Continuous improvement on conversion and guest-engagement of transient direct guests
• Assist the Commercial Director to complete the hotel budget and forecast.
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Ensure that all correspondence has been filed accordingly, with correct and updated information.
• Maintain high level guest service standards.

What are we looking for?

A Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards:

• • University graduate.•Previous exposure in International chain 5-star hotel within Resort/ Leisure destination will be advantageous• Excellent command of written and spoken in English to meet business needs.• Good interpersonal, organizational and communication skills.• Good team player.• Able to work under pressure and deal with stressful situations during busy periods.• Able to lead, provide guidance and develop team members.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Call Center and Reservations

Title: Conrad Bali - Reservation Manager

Location: null

Requisition ID: HOT0AUC0

EOE/AA/Disabled/Veterans