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Morgan Stanley Operational Risk – Incident Management - Assistant Vice President in Baltimore, Maryland

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

MS Wealth Management (MSWM) Operational Risk:

Morgan Stanley Wealth Management Operational Risk group is responsible for overseeing the operational risk and control framework within the Wealth Management business unit. This team partners with the Business Risk and Control groups throughout the organization to implement control processes and procedures, report operational losses and reporting, manage audits and exams with Compliance and Internal Audit, organize the annual Risk and Control Self-Assessment, and coordinate new operational risk programs in partnership with the business as well as Firm Operational Risk Management.

This role will provide broad exposure to all functions and business lines within Wealth Management. The main responsibilities of this role will be to focus on mitigating risk and improving the control environment within Wealth Management. The responsibilities of the role are a combination of business-as-usual processes as well as discrete projects that are strategic in nature.

Specific duties within the WM Operational risk team will include:

  • Work closely with Business Control groups and the incident reporting team to ensure all required reporting components are effectively captured (i.e., taxonomy, impact type, complete description details, root cause, etc.)

  • Ensure that risks identified as part of an incident review have been effectively evaluated and related control and residual risk ratings within the RCSA have been assessed

  • Understand the root cause of incidents and confirm that steps to mitigate impact have been captured and tracked, appropriately

  • Assist with the evaluation of tactical and strategic remediation plans and create action plans as needed

  • Contribute to the performance of Lessons Learned reviews of processes, risks and controls residing within various product and business areas to ensure that controls are adequately designed and are operating effectively

  • Assist with regular incident metrics and analysis for Senior Management, which allows for visibility into incident volumes, distribution by WM divisions, and incident impacts. Identify and track thematic operational risk incidents

  • Attain subject matter expertise with the Firm’s incident reporting tool and provide assistance and training as needed.

  • Assist with training events and presentations with regards to changes to procedures, tools, new processes, etc.

  • Execute on ad hoc projects by ensuring on time delivery and the proper level of quality

Required Qualifications:

  • 7 years of Consulting or Operational Risk management experience.

  • Strong familiarity with Wealth Management businesses and functions, as well as the financial services industry.

  • Solid written and verbal communication skills, with the ability to work with senior stakeholders.

  • Strong analytical skills. Must take a data and facts-based approach to problem solving.

  • Strong project management skills with the ability to multitask, prioritize, work under pressure, and meet tight deadlines.

  • Advanced knowledge of Microsoft Office suite, emphasis on Excel and PowerPoint.

  • Bachelor’s degree

Desired Qualifications:

  • Supervisory experience and used to working in a matrixed environment

  • Financial product familiarity (Equities, Bonds, Options, ETFs) would be a plus

  • Six Sigma certified

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Job: *Wealth Management

Title: Operational Risk – Incident Management - Assistant Vice President

Location: Maryland-Baltimore

Requisition ID: 3250845

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