Introduction

As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.

Your Role and Responsibilities

The India System design team is responsible to own and deliver System design milestones for IBM POWER and mainframe platforms. The team collaborates with Global System design & development teams and stakeholders. As a Commodity Quality Manager, the candidate must have experience with hardware commodities and the metrics for measuring quality. They need to read and understand data from a variety of sources such as manufacturing failures, field failures, and field replacements. They also need to read problem reports and make an accurate estimation of the cause of failure for categorization purposes.

The candidate will also be responsible to drive failure analysis activities as they relate to IBM field failures. The CQM will work with Product Engineering (PE) teams for any hardware failure seen at an IBM client, track the return of the failing hardware back to IBM, work closely with the owning hardware design team, drive the root cause analysis of the failure and report back to the PE team on future corrective actions for the client and how IBM hardware may be changed to prevent the failure at other IBM client locations.

Responsibilities

As CQM, the responsibilities include

• Tracking hardware failures from clients to IBM via Jupiter tracking system.

• Analysis failure trends from call home data as it relates to potential issues at client locations.

• Work closely with manufacturing on failures seen inside of IBM and work to reduce internal quality issues.

• Ability to develop queries in various DB for trend analysis.

Required Technical and Professional Expertise

• Around 8-12 years of total experience as Quality Manager

• A minimum of 5 years of experience in product development, product procurement, or manufacturing processes.

• The candidate should have a background in database structure and queries

• Bachelor of Science or Masters in Mechanical or Electrical Engineering

Preferred Technical and Professional Expertise

• Familiarity with server design and architecture.

• Lab experience with mechanical and electronic cards, vendor management skills, leadership skills, time management skills, people skills, project management skills, data analysis, DB

• Ability to effectively work independently with limited guidance.

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.