Job title: PQ&M manager iApps

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

In this role you will bring innovative clinical solutions in 2D and 3D imaging and to our customers around the world. We help physicians to decide, guide, treat and confirm the right care in real time during a minimal invasive procedure to enable better outcomes for each patient. We touch patients’ lives when it matters most and we aim to do it in the most reliable, effective and sustainable way.

Here you can find an example of our latest innovation:

Simplifying and advancing 3D imaging with SmartCT - YouTube

You are responsible for

• Ensuring the end to end quality of released iApps products (such as XperCT/SmartCT, XperGuide, HeartNavigator,…).

• Maintain the design history file and device master record (after release) for each product family to enable product maintenance, drive decision making and implementation of product updates (in close collaboration with the lead PQ&M manager).

• To realize the agreed deliverables, (post market) product quality, timing within the maintenance budget as well as the execution of maintenance & reporting activities according to the quality management system processes.

• Monitoring, reporting and acting on KPIs such as customer feedback, resolution lead times and reliability targets.

• Defining and driving the rigorous improvement plan to continuously improve time-to-value for our customers via hyper automation, digitalization and speed of delivery.

You are a part of

The Product Quality and Maintenance team (part of the System Design team) in the Image Guided Therapy (IGT) R&D organization. We are a team of highly skilled people in the system design, post market surveillance, Product Quality and Maintenance, system verification, usability and validation domain. We are located in Best, The Netherlands and in Bangalore, India and collaborate with other teams globally.

We make sure our products exhibit an excellent user experience and support physicians to provide the best treatment in the most demanding conditions, from cardiovascular to oncological and neurological treatment. We are a solution-based, customer-needs driven organization, working seamlessly across organizations to build the IGT of the future!

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor degree and experience in medical or technical fieldD

• At least 5 years experience in the medical industry – combined with an understanding of the international standards Philips is operating with (e.g. FDA regulatory, IEC 62304, IEC62366, ISO14971).

• Leadership skills with drive for results

• Strong collaboration, stakeholder management and communication skills

• Strong negotiation and interpersonal skills and proven experience in interacting with global cross functional teams

• Understanding of the clinical context and various medical devices.

• Experience with software development (C#, C++ .net) is an added advantage.

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people every year. Ultimately creating a career that no one could have planned for. Even you.