This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1042309 General Responsibilities

Promotes the vision and mission of the corporation.

Primary responsibility is customer interaction and sales in a retail store and guide service reservation office. Assist in marketing of the retail store and climbing school.

Represents Alpenglow Adventure Sports and Acadia Mountain Guides to the general public with superior service.

Make use of evolving technologies to improve company performance.

Improve over prior operating paradigms and create structure and solutions where necessary.

Prevent and eliminate waste, redundancy, and clutter.

Ensure we walk our talk and be environmentally responsible by recycling, conserving water, electricity, composting, leading cleanups, and carpooling.

Specific Responsibilities

Greet all customers promptly and courteously as they enter the store.

Provide sales coverage. Operate customer service and POS system. Answers phone and email, processes in store sales, internet and phone mail orders,

Processes climbing school reservations, send customer confirmations, enters client data.

Sell climbing gear, backpacks, tents, sleeping bags, footwear, outdoor other related goods.

Sell instructional climbing, guided climbing, summer climbing camps as well as expeditions and professional training.

Receives, processes and ships on-line orders and processes product returns.

Enters inventory into point of sale, printing and tagging products as they arrive.

Maintains on-line store and ensures by monitoring existing and writing new product descriptions.

Prepare daily cash ups and prepare deposits.

Maximize payroll performance as a percent of sales.

Protect company assets through awareness of loss prevention.

Continually develop personal product knowledge and marketing ideas for products. Develop high quality in-store displays and merchandising standards for both school and outdoor retail.

Assist in retail on-line store maintenance and ensuring inventory is well represented online by monitoring existing and writing new product descriptions for on-line store.

Responds to client inquiries and processes reservations.

Organizes and cleans retail sales floor, prepares merchandising displays, creates labels.

Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is not currently available offer to put their name on the wish list and to call them when stock arrives.

Perform merchandising duties: folding, hanging, and displaying product according to retail merchandising standards.

Evaluate and suggest new merchandise and product categories.

Monitors and maintains familiarity with all written, published and website materials.

Maintain fresh appearance and cleanliness of store and organizes merchandise displays.

Stocks forms and brochures (special orders, shop evaluations, gift certificates, consignment, guiding forms, etc. in store as well as distribute brochures locally.

Acts on additional directives from managers.