Supervisor - CCRM & OTC

Shanghai, CN

Objectives of the Position :

• He/She is a senior finance expert covering CCRM and OTC processes and can perform position-borne roles & responsibilities independently.

• Always keep the mindset to ensure the high quality, reach the synergy, improve the competence and professionalism.

• Act as a key contact window of responsible areas to secure business activities are operated with ECMS policies, guidelines and practices.

• Strong communication skills to collaborate internal and external stakeholders.

• Support/Assist the team lead to review current processes and drive for the improvement and optimization.

• Be potential to continually grow up in other finance and accounting criteria.

Main Tasks:

In charge of CCRM roles & responsibilities:

• Customers Credit limit review, credit exposure monitoring, customer ratings maintenance.

• Block order management (reasons, judgements, and follow-up).

• Dunning & SOA, coordinating and supporting document preparation in case of insolvency.

• Develops and leverages relationships with customers and partners while facilitating sales.

• Participate in global CCRM projects on behalf of China.

• Provide proper training to sales and other business teams.

Lead OTC processes in accordance with ECMS policies, guidelines and practices:

• Control and monitor collection and clearing timely and efficiently.

• Supports to clarify payment discrepancies with customers.

• Closely contact to all respective stakeholders within the process flow, act as a strong partner and coordinate to setup the reliable and effective communication channel.

• IFRS9 evaluation review, ECL impairment testing and accounting.

• Overdue analysis and reporting, DSO calculation, escalation of collection measures on important customers.

Risk management & Process improvement:

• Establish the risk management matrix & strategy based on Corporate Requirement.

• Keep continuous efforts on process improvement, focusing on critical issues.

• Provide continuous monitoring and surveillance of the firms and financial requirements.

• Participate into FRC cycle and drive the remediation plan per the result.

• Support business cases to provide proactive ideas and solutions.

Other ad-hoc tasks assigned by the manager

Minimum Education and Qualification Required forthe Position:

• Bachelor degree in Economics, Finance or Accounting, CPA preferred

• 6+ years experience in both CCRM and OTC, at least 3 years deep-dive into CCRM and hands-on history.

• Abundant practical experience on CCRM processes

• Self and team contributor, detailed-oriented, open-minded, careful and patient

• Excellent communication skills at all levels in the organization, especially business teams

• Experience on process optimization is an advantage

• Strong communication & interaction skills, can proactively monitor the work progress