Acumatica is an American leading provider company of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.

Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.

To learn more about Acumatica’s mission, please visit: Acumatica Webpage (https://www.acumatica.com/)

The Database Operations Engineer will be part of a team responsible for day-to-day operation of various SaaS delivery environments. You will be responsible for the implementation, configuration, maintenance, and performance of database layer of Acumatica Cloud ERP system.

Responsibilities:

• Manage, maintain and support SQL Servers and databases Production and non-Production environments: ensure high levels of performance, availability, sustainability, and security.

• Configure and perform backup, restore, and data migration tasks.

• Day-to-day monitoring of the production service delivery environment databases, identify optimization opportunities and solve problems related to it.

• Operate and maintain systems supporting the provisioning of new customers, applications, and features.

• Participate in the software design and development process to ensure maximum operational efficiency and architecture services, assist developers with query tuning and schema refinement.

• Provide level 2/3 support for customer-initiated issues as well as 24x7 support for critical production systems.

• Identify systems deficiencies and recommend solutions.

• Knowledge Base updates, document forecasts, plans, and resolutions for on-going and future reference. Refine and automate regular processes, track issues, and document changes.

• Provide insight on trends requiring proactive action to stay “one step ahead” of customers and/or upcoming corporate requirements.

• Innovate, promote and drive adoption of tools, technologies, policies, and procedures in support of continuous improvement.

Requirements:

o 3+ years of experience as a PostgreSQL Server DBA or similar role

o 2+ years of experience with Performance Tuning and Optimization (PTO)

o 3+ years of experience with backups, restores, and recovery models

o 2+ years of experience of High Availability (HA) and Disaster Recovery (DR) options for PostgreSQL Server

o 1+ years of experience with Windows server, including Active Directory

o 3+ years of corporate infrastructure experience preferably in a SaaS Operations environment

o 2+ years of experience with deploying and managing virtualized infrastructure

o 2+ years of experience with AWS / Azure (he is fine with GCP or Oracle Cloud if this person is experienced)

o 3+ years of experience in scripting and programming (Python, PowerShell)

o MCTS, MCITP, and/or MVP certifications a plus

Will be plus:

• Experience with MS-SQL Administration

  • ERP, Accounting, and other business management software

  • Automation using VB, PowerShell, or a similar scripting technology

  • Deploying managing and virtualized infrastructure

  We offer:

• Good relocation package (we help people to relocate to Serbia and handle the whole process)

  • Private health insurance

  • Performance bonuses

  • Full work equipment

  • Great opportunities for career growth

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