Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! The Sr Manager in Billing & Charging, Rate Plan and Promotion domain is a leader who has a deep understanding of technology and emerging trends integral to the future of the product and overall business. As Sr leader, he/they works on most complex strategic initiatives. Develops and improves strategic processes and direction for projects and technologies. Provides direction for projects and project teams. Works on multiple projects and solves the most complex problems with multiple organizations. Applies deep subject matter knowledge on a regular basis. As a visionary for a product portfolio or platform, this person develops the deepest level understanding of customer (internal or external) needs and wants, as well as the core T-Mobile Company metrics their products are meant to influence, and collaborates on product portfolio strategy to meet those customer needs and positively impact business metrics. A successful candidate will bring a passion for customer LOVE, technology services, strong business acumen and judgment, build ground-breaking products, with a view to have an organization wide impact. He/they will work with marketing, innovation, business leaders, IT architects and engineers to develop and execute new concepts and technologies that delight customers and deliver substantial value for T-Mobile in the process. You will rally support for your vision across the org and communicate your plans to senior leadership on regular basis. In order to provide guidance and effective decisions, Sr Manager will regularly delve into the technical details, demonstrate subject matter expertise in end-to-end technology architecture and system flows. This person deeply understands how Billing, Product Catalog, CRM, Financing, ERP and Commerce systems interact to deliver seamless customer experience. As a technical SME, they have the knowledge of underlying technologies involved and will influence design and implementation details to ensure business objectives are accomplished for long range plan. As needed, he/they will read and discuss API specs, sequence diagrams and database schema/design. This role is part of newly formed team in Product, Partnerships & Growth (PP&G) organization within Marketing, focused on developing new capabilities for Rate Plans, Promotions & Discounts and related products. We are looking for a strong product leader to drive our initiatives across the company. Job Responsibilities: Product Champion: Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to SVP/EVP/C level and below on request. Contributes to future product feature set and positioning strategies to improve customer experience, and drive or support growth. Product Ownership: Leads definition and management of products under Billing & Charging, Rate Plans and Promotion, end to end for complex or cross-platform solutions of the highest level of complexity and scope. Responsible for the life cycle/product innovation for key customer experiences within T-Mobile. Partners with business, internal/external stakeholders and Sr. Leadership to understand current customer experiences, identifies areas of opportunity. Develops deep understanding of Product Landscape via market research and other means. Analyzes in market performance, customer and rep satisfaction from various sources and performs fin