Job Description

Oracle’s Cloud Infrastructure team is building new File Storage Services deployment at scale and Operations team in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class file storage capabilities in conjunction with other compute, storage, networking, database, security offerings.

We’re looking for hands-on engineers with a passion for solving problems in distributed systems, virtualized infrastructure, and highly available services. Joining Oracle will give you the opportunity to learn and help build innovative new systems from the ground up and operate services at scale. Engineers at every level can have significant technical and business impact while delivering critical enterprise level features during multiple parallel deployments.

As an Operations SRE, you will work as part of a highly collaborative team to support features/tools for File Storage Service while operating and growing the current service offering. You should value simplicity and scale, work comfortably in a collaborative environment, be familiar with ITL and Agile methodologies, produce good user documentation and be excited to learn.

AS or BS degree or equivalent experience relevant to functional area.

Basic Qualifications:

• 2+ years’ experience supporting commercial software in a distributed environment.

• Good knowledge of Terraform, Python is a must.

• Strong knowledge of Operations, Linux, operating systems, and distributed systems fundamentals.

• Strong solving, debugging and ticket resolutions skills.

Responsibilities

Dealing with operational tickets that have well defined Runbooks. These include:

• Auto cut tickets that have known resolutions (example, tearing down bad hosts, provisioning new capacity, vulnerability scan issues, etc.)

• Auto cut tickets that are associated with known problems and need to be cleared manually - pending service enhancements or bug fixes.

• Human cut tickets that are associated with common customer issues or require some initial triage before bringing up.

• Participating in Large Scale Events involving Service dependencies.

• Learn and Adapt for new technologies at a high pace environment.

• React and create new alarms and definitions.

• See opportunities for improvement and documenting operational processes

• Identifying highest sources of ticket noise and operational toil and work with service team to:

• Create and track bug fixes.

• Enhance the service.

• Adjust alarm thresholds.

• Identify missing metrics and alarms.

• Performing and fully own software deployments across both pre-production and production routinely using tools and expertise such as Terraform and Python.

• Proficient in Organisational Change standard processes.

Duties and tasks are varied and require independent judgment.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer