Goodwill has openings for Retail Assistant Supervisors. At times may be only "Supervisor in Charge" of entire facility. Responsible for assuring a high level of guest and donor service. Assists with supervision of retail and/or production activities to ensure that goals are met in production and sales. Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW. Duties may include, but are not limited to: - Assist with staff meetings that improve communication, such as daily tool box talks and monthly department meetings. - Demonstrate superior guest service by handling guest transactions in a timely and courteous manner. - Respond to guest complaints/concerns with a sense of urgency to see to their resolution. - Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced. - Corrects any register or transaction errors according to established procedures. - Acknowledge and greet guests who come within 10 feet. - Completes or delegates tasks, as required, to bring store into compliance with "guest service" standards. - May assist with the follow-up of Store Visit Reports and/or assist in the completion of action plans. - Assist in inventory control by performing rack rolling, maintenance, and stock rotation activities. - Assists with the management of new purchased products for best possible return. - Ensures retail display standards are met. - Completes administrative tasks including accurate daily/weekly/monthly reporting and stock on hand reporting. - Perform opening and closing procedures, cash management procedures. Requirements: - Requires standing, stooping, bending, or carrying for extended periods. - Requires moving up to 100 pounds by lifting, team lifting, or with mechanical assistance. - Requires tolerance to extreme changes in temperature and humidity. - Ability to move independently or with reasonable accommodation within the facility and community. - Applicant must be physically and mentally able to perform all requirements of the job. - High School or Equivalent - Prefer previous retail experience - All positions require the completion of a background check. Note: Acknowledging or having criminal convictions does not constitute an automatic bar to employment. Hours: Full time. Must be available to work evenings and weekends Goodwill is an Affirmative Action/Equal Opportunity Employer and encourages applications from the disabled, minorities, women, and veterans of the U.S. armed services.