Software Engineering Manager

Job Req ID: 39957

Posting Date: 9 Nov 2024

Function: Software Engineering

Unit: Digital

Location:

Snowhill, Birmingham, United Kingdom

Salary: Competitive with great benefits

This is a hybrid model role (3 days a week in the office) based in Birmingham

Why this job matters

In this role you will be leading a team that delivers the next generation of Digital transformation that provides performant, stable and reliable BT ID Capability platforms.

Your teams will create seamless and effective automated delivery pipelines that take features from development into production. You’ll help to build the teams that design, build and maintain our websites and

applications writing code that is seen by millions of customers each month.

What you’ll be doing

• Active member of the Engineering Leadership team

• Acts as the key point of contact for internal customers and Product Owner community

• Responsible for platform technical roadmap creation and prioritisation aligned to agreed business outcomes

• Manages the planning, co-ordination, and day-to-day development, testing and delivery of high quality, stable e2e digital solutions to drive EE/BT Self-Serve products/business requirements and objectives, working across geographically dispersed squads within a tribe.

• Manages day-to-day performance, delivery efficiency and quality of outsourced software development, engineering, and testing resources, located in different global locations

• Manages internal and external suppliers to ensure quality outcomes

• Coaches and manages teams of developers, testers and DevOps Engineers building high volume of front-end web pages every week based upon requirements from stakeholders

• Decides on test technology and techniques, which will be transformed from manual to automated practices

• Decides priorities for defect management & Technical debt

• Monitors and drives fixes for all live defects / bugs

• Accountable for all code security and compliance

• Works with Operations and Support teams

• Understanding complex / conflicting business requirements and delivering to tight deadlines

• Signing off estimates for work packages to be delivered by the team

• Manages risks and issues raised during the release cycle, ensuring that all stakeholders respond to requests within agreed timeframes

Skills

• Excellent senior stakeholder management

• Expert in Agile and lean methodology and proven ability to foster across the team

• Requires extensive technical expertise across Development, Testing and Test Automation

• Project to Product & waterfall led process transformation knowledge

• Multi Brand / Multi domain API led architecture delivery

• Identify and remove impediments / bottlenecks in the SDLC

• Delivered high performing CI/CD pipelines

• Good communication skills using digital solutions

• KPI focused

• Understanding / curiosity of emerging technologies

• Problem Solving and analytical skills

• Able to identify, recruit and train the next generation of software engineers and testers

• Should be good in getting the complex process/design/architecture implemented

Experience

Essential :

• 5+ years in multi-disciplined software application development, multi app / multi-platform

• Experience of managing app development teams/working knowledge of App Development: IOS, Android, Kotlin, Flutter

• Experience in running teams of this scale, composed of insourced and outsourced geographically dispersed resources

• Microservice/API development experience

• Azure B/C & Azure AD Architecture awareness

• Hands on development experience

• Good database knowledge (SQL, etc…)

Nice to have:

• Good level of knowledge / experience of Agile software development, and supporting best practices: TDD, Pair Programming etc.

• Experience in managing delivery of highly transactional platforms that are available 24/7

• Experience with DevOps CI/CD pipelines using e.g., Jenkins, tools built into GitLab

Benefits

• Annual On target bonus 10% (personal and company multipliers)

• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%

• Life Assurance

• Direct share scheme

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans

• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers

• Discounted EE TV including TNT Sport and the NOW Entertainment membership

• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option

• Volunteering days so you can give back to your local community

• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.