CVS Health Digital Analytics Senior Analyst in Boston, Massachusetts
The Digital Analytics Senior Analyst will be responsible for accelerating the pace of digital innovation at CVS Health with high-impact actionable insight generation through analytics. This individual will be responsible for planning and executing analytics and communicating to various stakeholders. This person will partner with the key stakeholders in the digital group to identify opportunities for the success of various digital programs by generating various business insights. This person will identify the data and infrastructure required to generate such analysis and will identify gaps in data, infrastructure and will develop strategies to bridge these gaps. Responsibilities: 1) Deliver analytics to support projects and product development (50%)• Work with the business team to formulate success metrics and measurement plan for projects, socialize them, and create dashboards/reports to monitor them• Collaborate to understand the goals of the project’s enhancements to customer online experience, provide insightful input to optimization efforts • Establish and automate post deployment reporting and analysis based on the success metrics, provide business and product teams with insights for post deployment performance• As an end consumer of the data, define and implement tracking of our digital properties that is necessary to enable the analytics by working closely with the product team and the development team2) Deliver regular ongoing analysis and reporting (40%)• Design, build and update regular reports and communicate to key stakeholders.• Perform in-depth analysis from end-to-end which includes understanding the business needs and translating to analytic requests, extracting data from a variety of sources, manipulate and analyze using quantitative, statistical, and visualization tools• Interface with internal clients to understand requests, develop analytics to address issues, prioritize ad hoc tasks, and set clear expectations across teams3) Conduct exploratory, unstructured analysis to support strategy and operations (10%)• Collect data from various internal and external data sources and run analytics to generate insights and prove various hypotheses
1+ year of experience in analytics or reporting
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
• Knowledge of online analytics tools such as Adobe, Coremetrics, Localytics, Webtrends, etc• Experience in Tableau• Experience with highly quantitative analytics• Project oriented, pro-active, and self-motivated work style with proven ability to manage effectively multiple projects and changing priorities in an extremely fast paced environment and constantly deliver superior results within given deadlines• Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail
Bachelors degree required
Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.