We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

Reporting to the Director of US Division Controls, the manager of this new position will play a key role in the development of SOC 1 reporting for the Annuities US business unit. This role will collaborate with operational, accounting and IT professionals to design processes, controls and standard methodologies to support the SOC 1, work with external auditors to understand the scope of testing required and its impact on the business, facilitate testing procedures and provide senior business leaders with insightful analysis of potential issues and recommend action plans.

Responsibilities:

• Facilitate the SOC 1 reporting by building effective relationships with the Annuity operational leads, accounting shared services, IT, and external auditors.

• Review deliverables produced by team members to ensure quality expectations and deadlines are met.

• Develop action plans to address any scope, schedule, cost or quality issues.

• Provide senior business leaders with insightful analysis of potential issues and recommend action plans.

• Present findings and recommendations to the business owners and Controls Director using strong written and verbal communication skills.

• Design solutions to manage risk and provide insight into processes and controls. Coordinate the work required to support external auditors.

• Drive the continuous improvement of the business area/shared service’s controls framework, methodology, tools & reporting.

• Maintain a high level of responsiveness to internal & external auditors, ensuring adherence to professional standards.

• Opportunities for Cross utilization with US Finance Segment on projects, financial reporting, and other areas.

How will you create impact?

The position will provide opportunities to build on competencies such as design and implementation of controls, process documentation, collaboration and coordination across business areas including Audit Services and external audit, project management and developing knowledge of John Hancock operational and actuarial controls/processes.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s degree in accounting or finance or equivalent work experience, CPA preferred.

• Minimum of 5 - 7 years accounting experience, public accounting experience a plus.

• Working knowledge of SOX, MAR, SOC1 and IFRS/NAIC accounting guidelines are a plus.

• Strong interpersonal skills, including the ability to influence management at various levels of the organization.

• Detailed oriented with strong organization and project management skills. Excellent customer focus and a commitment to quality while still meeting deadlines.

• Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.

• Strong analytical and inquiry skills to understand operational and valuation processes and controls.

• Self-motivated, ability to work independently and with teams at the Boston & Toronto locations.

• Strong computer skills and advanced knowledge of Microsoft Excel.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-JH

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$86,325.00 USD - $155,385.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)