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State of Massachusetts Strategy Manager in Boston, Massachusetts

The Massachusetts Department of Mental Health (DMH) is seeking a dynamic and skilled professional to serve as Strategy Manager. The selected candidate will independently own and drive a portfolio of high-priority, cross-divisional projects to improve the management and performance of the agency’s system of mental health care. The Strategy Manager will work towards improving agency-wide processes and operations, conducting analysis, and planning to identify and address emerging priorities, and project-managing cross-divisional high-priority initiatives. For each such initiative, the Strategy Manager will coordinate with members of DMH leadership and cross-functional teams, including representatives from, policy, legal, and IT units to conduct analysis, generate innovative and effective solutions, shape long-term organizational strategy, and drive implementation and change management work where needed. /_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/ * Lead strategic planning and analysis efforts for both regular planning cycles and targeted high priority projects. * Conduct analysis on DMH data to identify and prioritize opportunities for improvement and to develop and implement solutions. * Manage and execute successful projects that meaningfully improve DMH's system of mental health care and/or effectively carry out its responsibility as the state authority on mental health. * Assemble and manage cross-functional teams focused on addressing key strategic challenges or opportunities; identify project scope, develop work plans, and lead day-to-day efforts of staff in developing policy and/or operational recommendations. * Supervise Strategy Analysts and assist in the onboarding, training, and performance of staff * Engage with external stakeholders, advocates, providers, and payors as necessary to collect input and ensure policy and strategic objectives are implemented smoothly. * Manage urgent legislative or Commissioner-identified priorities and time sensitive requests. * Serve as liaison/representative and extension of Commissioner's Office on projects involving other state agencies, other teams within EOHHS, or committees/commissions requiring DMH's authority on behavioral health systems issues. * Provide guidance and coaching to Strategy Analysts and members of DMH divisions on best practices for project management, analysis, strategic planning, or financial modeling. * Recommend optimal analytical or management approaches in order to build project management and planning capacity across the agency. /_Preferred Qualifications:_/ * Extensive project management experience including complex workstreams and initiatives involving matrixed/cross-functional stakeholders. * Strong analytical, organizational, interpersonal, verbal, and written communications skills. * Solid record of decision-making ability which includes logical and systematic analysis, identification of priorities, and decision-making under pressure and ambiguity. * Ability to work with high level officials and executives. * Ability to apply effective change management techniques to direct, supervise, and motivate staff. * Capability in developing and creatively managing complex systems of operation and simultaneously manage various projects with diverse goals, competing demands, and timelines. * Data literacy, analytic skills, and mastery of Microsoft Excel and/or other analytic software. * Excellent Microsoft Office application skills including Word, Excel, Outlook, PowerPoint, and Teams. * Familiarity with the DMH service system and operational practices a plus. * Given the population served, bilingual or multilingual fluency. /_DMH Mission Statement:_/ The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. _Pre-Offer Process:_ A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2 MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Mental Health *Title: *Strategy Manager Location: Massachusetts-Boston-25 Staniford Street Requisition ID: 23000652