Under the direction of Chief Deputy of Communications, Telecommunicators are responsible for all duties that are associated with our regional emergency communications center. Telecommunicators are tasked with monitoring a variety of radio channels and telephone lines, processing emergency and non-emergency calls for service, and performing administrative duties relative to public-safety communications. * Responsible for management and proper operation of all equipment and systems associated with our regional emergency communications center. * Telecommunicators shall monitor and process all calls for service received through our regional emergency communications center in accordance with all applicable Massachusetts regulations; * Telecommunicators shall monitor and process all calls for service received through our regional emergency communications center in accordance with dispatch standards and standard operating procedures. * Responsible for performing all associated duties in a timely and efficient manner; * Responsible for complete, accurate and timely call-creation in our CAD system when applicable; * The Telecommunicator shall accurately document all matters related to the position as they occur; * Responsible for participating in all training required by the position of Telecommunicator; * When qualified, may be required to assist in the training of newly hired telecommunicators, 9-1-1 call takers, and CMED operators; * Responsible for review and compliance of all applicable policies and procedures of the agency; * Responsible for review and compliance of all policies and procedures associated with the regional emergency communications center; * Responsible for observing the chain of command and following all lawful orders of superiors; * Responsible for conducting himself/herself at all times, in a professional, courteous and ethical manner befitting an employee of this agency; * On occasion Telecommunicators will be required to perform their duties under very stressful conditions; * Ability to work well with others, teamwork is the cornerstone in the delivery of emergency services in the Communications Division; * Required to actively participate in shift coverage for any vacancy that may occur, this may include forced overtime. Good attendance is an essential aspect of the position; * Must be prepared to perform all duties related to the position of CMED operator and 9-1-1 call taker; and * * * Current CPR certificate * Current First responder certificate * APCO PST-1 certificate * Must have a high school diploma or equivalent * Proficiency with computers * Efficient and accurate typing skills * Ability to multi-task * Ability to work in a team setting * Background in public safety * Previous dispatch and/or call-taking experience * Valid Massachusetts driver’s license. * Able to pass a security clearance background check and drug test* * _Desirable_ APCO EMD certificate Job: Public Safety* *Organization: Sheriff's Dept Barnstable *Title: *Telecommunicator * Location: *Massachusetts-Bourne - 6000 Sheriff%27s Place Requisition ID: 240003IU