Join the AAA family, trusted for over a century!

• Work-Life Balance: Enjoy a 37.5-hour workweek with no Sundays.

• Competitive Compensation: Bi-weekly pay plus monthly incentives based on performance, competitive pay starting at $19.50/hour.

• Generous Benefits: Over 3 weeks of accrued paid time off in the first year, medical, dental, vision, and prescription coverage, 8 paid holidays, and more.

• Employee Perks: Receive a complimentary AAA Premier membership, convenient store hours, paid time off for volunteering, tuition reimbursement, and a 401(K) plan with a company match up to 7%.

Responsibilities:

• Process driver’s license and vehicle registration applications.

• Provide expert guidance on licensing and registration policies.

• Mentor title clerks and ensure accurate title processing.

• Promote AAA products and services, such as memberships, credit cards, and insurance.

• Assist with overflow calls for Roadside Assistance during peak times.

Minimum Requirements:

• High school diploma/GED.

• Minimum 1 year of tag and title work, preferably 18 months.

• At least 3 years of sales/customer service experience.

• Excellent written and oral communication skills.

• Proficient computer skills and multitasking abilities.

• Knowledge of Motor Vehicle Title system preferred.

• Notary Public designation or willingness to obtain with 6 months of employment.

• Satisfactory criminal history and compliance with state-specific legal requirements.

• The ability to successfully complete all required training workshops for Title Service Agents.

  See below for State specific requirements and feel free to add as necessary.

• For Connecticut and Maryland employees:

Ability to successfully complete all required training workshops provided for Title Service Agents.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Customer Service

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.