::: section *Date Posted:05/03/2024 *Hiring Organization:Rose International *Position Number:463477 *Job Title:Performance Parts Representative *Job Location:Bridgeton, MO, USA, 63044 *Work Model:Hybrid *Employment Type:Temporary *Estimated Duration (In months):3 *Min Hourly Rate($):20.00 *Max Hourly Rate($):22.00 *Must Have Skills/Attributes:Customer Service, Order Management, Order Processing *Nice To Have Skills/Attributes:Spanish - Bilingual

**Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.

Role and Responsibilities: First contact for receiving phone calls and emails for parts order questions, quotes, and orders. Responsible for responding to questions from customers or individuals on how a product operates or directing them to the person who can assist. Monitors, expedites, and follows up on order changes, specialty, and delayed shipment items. Processes credit requests as necessary and applicable, ensuring proper documentation and processes have been followed. Utilize Hussmanns Parts Oracle System to capture customer information, generate proposals, and monitor order processing. Communicate issues related to product delivery with the customers to ensure accurate and acceptable transaction completion. Work with the Parts Warehouse to monitor the process of orders for shipment. Assist in maintaining the integrity of customer and transaction data. Assist in maintaining the integrity of information for the Warranty Parts Ordering and Tracking Systems. Must be able to work in a fast-paced environment managing multiple projects and able to flex to the business need based upon additional assignments. Make outbound calls to open quotes to orders. Utilize internal resources to identify customer parts requests.

Qualifications and Education Requirements: High School Diploma required. Bachelors Degree Preferred 4+ years of Customer Service Experience Work effectively in a diverse team and fast-paced environment. Ability to successfully manage multiple, competing priorities/tasks in a fast-paced work environment with high attention to detail. Strong communication skills, verbal and written, required. Intermediate to advanced proficiency in Microsoft Office Suite. Strong organizational, and time management skills. Able to meet short- and long-term deadlines. Bi-lingual English /Spanish is a plus. Must be flexible to work outside normal working hours and weekends as required.**

Benefits: For information and details on employment benefits offered with this position, please visithere. Should you have any questions/concerns, please contact our HR Department via our securewebsite.

California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' websitehere.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigr tion Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.). :::