At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic has an exciting opportunity for a Clinical Specialist to join our revered Cranial & Spinal Technologies team in Brisbane. If you want to make a difference in patients’ lives and are looking for the next step in your career apply today!

Cranial and Spinal Technologies (CST) is the market leader in spinal implants, robotics, and navigation. We are redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.

The Clinical Specialist will provide superior customer service, clinical support and practice professional and effective territory management for our Queensland region. This is an exciting opportunity to be an integral member of our highly successful Spinal and Biologics team and be responsible for key customer success by supporting and training customers on Medtronic Spine, Navigation and Robotic Assisted Surgery products and services.

There is an opportunity for this role to be a Senior Clinical Specialist subject to your experience and competences.

Responsibilities may include the following and other duties may be assigned:

• Works and collaborates with regional robotics teams, Spinal Sales, and neurosurgery teams to identify prospective new users for Robotics and applicable technology-enabled procedures- growing technology adoption and increasing utilization.

• Works in collaboration with the State Sales manager to prioritize customer technical support and service expectation goals and executes company programs.

• Responsible for documentation at new or existing installations.

• Coordinates, supports, and collaborates with area managers and other Surgical Synergy team members for on-site installations with our customers.

• Represents Medtronic during technology-enabled procedures to provide technical assistance.

• Provides timely information to the regional team regarding customer concerns, issues and market opportunities.

• Reports necessary complaints and partners with customer service to ensure full resolution.

• Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures.

• Provides a clinical resource for surgeons, clinicians and others being trained.

• Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).

• Continually trains members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.

Required Knowledge and Experience

Must Have:

• High School Diploma with minimum of 6 years relevant experience OR Associate Diploma with minimum of 4 years relevant experience OR Bachelor's Degree with minimum of 2 years relevant experience

• Excellent communication and interpersonal skills

• Experience in a clinical setting (eg in-theatre) or within the medical device industry.

Nice to Have:

• Biomedical background

• Previous experience in any MedTech Robotic assisted surgery : Mako Orthopedic Robot, Da Vinci

• Previous knowledge and experience in Image Guided surgery (IGS)

• Any previous AI system architecture in areas of general surgery or Orthopedics

• Experience in Robot operating systems / Engineering

Our Offer:

In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Range of on-demand online health and wellness training resources, apps, videos, and communities

• We invest in professional training and development for employees at all levels.

• Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.

• Various insurance benefits include life and disability, salary continuances, salary sacrifice and Superannuation.

• We have generous employee referral programs, corporate discount programs, leave benefits, and more!

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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