Looking for a driven Operational Key Account Manager to join our team who is experienced in managing customer relationships!

Your Role

We are looking for a passionate and driven Operational Key Account Manager to join our team. This challenging yet diverse role will see you manage a dedicated team to ensure all vendor, order and carrier managements task are completed efficiently and accurately.

Your Responsibilities

• Ensuring customer retention and drive continuous improvement

• Designing and implementing continuous improvement projects

• Managing and understanding order profiles

• Completing trade management

• Hosting regular QBRs and customer meetings

• Completing reports, quotes for customers

Your Skills and Experiences

We look for potential, not only performance. To be successful you will be open about your strengths and development areas and prepared to challenge yourself. We value diversity of thinking, experiences, perspectives and active listening.

Additionally, you will have:

• Prior experience in Freight Forwarding / Supply Chain / Order Management

• Strong problem solver and ability to think outside the box

• Strong computer skills and a fast learner as we use our own internal systems

Good Reasons to Join

We offer flexible working arrangements to our employees, which allows for you to skip the commute and work from home two days per week and choose the hours you work to suit you. We will help you to achieve your goals with continuous professional development and regular career progression discussions. Emphasis is placed on our annual Individual Development Plans and is supported with both internal and external training opportunities. If you are looking for a career, not just a job then you are in the right place. We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030. #LI-DNI

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.