Emerson is a trusted partner in the world's most crucial industries to address the biggest challenges of modern life. We cater to a wide range of industries including water, mining and minerals, and oil and gas industries. As a Service Technician , you will provide the highest level of application, field and technical support to customers.

Do you want to be part of our goal to make the world healthier, safer, and more balanced? Apply now and join our team!

In This Role, Your Responsibilities Will be:

• Ensure all work and activity is carried out with Safety as a priority, be driven in identifying and proactively reporting potential safety issues within Emerson and within our customer organization.

• Ensures timely and professional execution of planned service activities

• Collaborate across ANZ, Asia Pacific and Global organization to develop solutions and support Emerson Flow Solutions customers

• Respond to technical and commercial enquiries from customers and provide product demonstration, quotations and proposals.

• Conduct and assist with training, sales calls, site walks, audits and roadshows.

• Conduct analysis and research to gain a full understanding of the customer base and keep abreast of any changes to the market, competitors, technology and the industry in general

• Possess and continually develop technical expertise with specific emphasis on Technologies and Applications

• Help develop technical notes, service, sales, and applications tools as required to aid the business.

• Win customer’s confidence through excellent service.

• Aid the technical development of the Emerson Solutions Sales and Marketing team

• Updating technical know how about product lines through own initiatives and company sponsored training

• Timely and accurate reporting on a regular basis

Who You Are:

You have the ability to provide solutions to customer problems, with the ability to work under pressure. You have strong attention to detail and ability to prioritize to deal with competing demands. You have a flexible proactive attitude and very team oriented, yet able to work with minimal direction.

For This Role, You Will Need:

• Tertiary engineering or technical qualification within instrumentation, process or automation fields.

• Proven experience in developing demand, crafting trusted advisor relationships and delivering value messaging of highly technical products, services and solutions. Experienced in technical maintenance with process automation instrumentation.

Preferred Qualifications that Set You Apart:

• Fault finding, diagnostic skills for instrumentation technologies - Gas Chromatographs, Process Gas Analyser, Cascade analyser, Liquid systems, Flame & Gas Detectors, Tank Gauging and 3D Solids.

• Has acquired and has a current Restricted Electrical Work License

There is no visa sponsorship available for this position.

Our Offer to You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets .

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work setup where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 24009136

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.