Position Summary:

Reporting to the Community Service Supervisor, the Community Service Specialist is responsible for managing a caseload of participants participating in the Community Service program or who are enrolled in education or vocational training programs.

Essential Job Functions:

• Develop new non-profit Community Service sites and assignments appropriate for WeCARE participants.

• Educate and train designated on-site supervisors about oversight of WeCARE participant attendance and job duties.

• Match participants with Community Service assignments based on the results of their biopsychosocial assessment, Individual Vocational Assessment and Plan (IVAP), and special accommodation needs.

• Supervise Community Service participant timekeeping and metro card distribution activities.

• Identify and assist with mitigating barriers to Community Service participation, including, but not necessarily limited to, physical and/or mental health barriers, housing, childcare, and domestic violence issues.

• Mediate conflicts between Community Service site supervisors and Community Service participants, as necessary.

• Document Community Service referrals and follow-up activities in Fedcap and HRA management information systems, including, but not limited to, FedcapCARES and NYCWAY.

• Conduct regular site visits to Community Service sites to ensure contractual compliance of Community Service partnerships and that all necessary reasonable accommodations are in place for WeCARE participants.

• Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

Education and Experience:

• Bachelor’s degree in social work or related field, such as psychology, vocational rehabilitation, or occupational rehabilitation from an accredited institution perferred.

• Two (2) years of experience working with employment programs for individuals with barriers to employment. OR a combination of related education and experience.