JOB REQUIREMENTS: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Check to ensure that appropriate changes were made to resolve customers\' problems. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Solicit sales of new or additional services or products. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Office management and administration. Meeting and greeting client and regular client contact, prepping for client meetings, preparing proposals and reports, managing schedule of meetings and events. Computer skills necessary. May sit in on client meetings. ***** APPLICATION INSTRUCTIONS: Mail a Rsum: 13105 W. Bluemound Road, Suite 150 E-Mail a Rsum: dettlaff@dettco.net Fax a Rsum: 262-860-1097