Job Information
LaSante Health Center Lead Medical Assistant / Shift Manager in Brooklyn, New York
Job Title: Shift Manager (Medical Professional)
Job Summary: We are seeking a highly organized and experienced medical professional to join our team as a Shift Manager in a fast-paced doctor's office setting. The Shift Manager will play a crucial role in overseeing the daily operations, ensuring efficient patient flow, and coordinating the activities of medical assistants and other nursing staff. The successful candidate will have excellent leadership skills, a strong background in healthcare, and the ability to handle various responsibilities simultaneously. This full-time position offers a competitive salary, along with medical benefits, a life insurance policy, and vacation/holiday paid time off.
Responsibilities:
· Schedule and supervise a team of medical assistants and nursing staff, ensuring appropriate coverage during all shifts.
· Maintain an organized and efficient workflow within the office, optimizing patient flow and minimizing wait times.
· Coordinate and communicate effectively between medical staff, registration and call center staff, administrative staff, and patients, ensuring a smooth operation.
· Oversee the inventory of medical supplies, ordering and restocking as needed to ensure the availability of necessary equipment and materials.
· Troubleshoot issues that may arise, including technology-related problems and medical emergencies, taking appropriate action and seeking assistance when necessary.
· Train and mentor new medical assistants and nursing staff, ensuring compliance with policies, procedures, and regulatory guidelines.
· Assist in the implementation of office policies and procedures, ensuring compliance with relevant regulations and standards.
· Provide support to medical providers during patient examinations and procedures, as needed.
· Stay updated on industry trends and best practices, incorporating new knowledge into daily operations and staff training.
· Collaborate with the hiring team in the recruitment and selection of new medical assistants and nursing staff.
· Assist in conducting semi-annual staff reviews and skills assessments, providing constructive feedback and identifying areas for improvement.
· Facilitate staff development by organizing training sessions and continuing education opportunities.
Qualifications:
· Certification as a EMT/paramedic, medical assistant, LPN, or higher medical professional.
· Previous experience in a leadership or supervisory role, preferably within a medical setting, is required.
· Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
· Strong interpersonal and communication skills, with the ability to collaborate and build positive relationships with staff, patients, and other stakeholders.
· Sound decision-making abilities and problem-solving skills, with a proactive approach to resolving issues.
· Proficiency in using technology, including Microsoft Suite (Word and Excel), for managing schedules, creating reports, and maintaining documentation.
· Knowledge of medical terminology, procedures, and patient care standards.
Please note: This job description is intended to provide a general overview of the responsibilities and qualifications required for this position. It is not exhaustive and may be subject to change based on the needs of the organization.
Additional Details:
Working Hours:
· The Shift Manager position has regular working hours from Monday to Friday, 8:30 AM to 5:00 PM, with occasional weekend and evenings as needed.
Compensation:
· The starting salary for the Shift Manager position is $50,000 per year, increases contingent on relevant experience and licensure.