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UPMC Specimen Processor in Carlisle, Pennsylvania

If you are looking for an opportunity to support quality patient care in an important behind-the-scenes role, this Specimen Processor opening is for you!

UPMC Carlisle is looking for a full time Specimen Processor to join their team! This role organizes patient specimens collected by the phlebotomy team, prepares specimens for analysis or send-out to outside labs, and enters specimen information into the hospital database. This role also enters requisitions, and orders laboratory testing.

This is an excellent position to explore or begin a long-term career in the laboratory setting!

Schedule: Monday – Friday, likely from 8:00 a.m. – 4:30 p.m., with some flexibility. No weekends or holidays.

Purpose:

Receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.

Responsibilities:

  • Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.

  • Show initiative and offer assistance in the completion of the department's work.

  • Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.

  • Investigate and resolve any requesting mistakes or other specimen problems.

  • Request assistance when needed.

  • Complete quality forms for unacceptable specimens, requesting errors or other problems.

  • Separate by centrifugation.

  • Label appropriate aliquot tubes and transfer as defined by policy, store samples at the appropriate temperature.

  • Determine and enter the specimen receive time into the computer.

  • Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.

  • Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.

  • Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.

  • Properly request in the Laboratory Information System laboratory information system if needed.

  • Prepare, package and send specimens to outside locations as needed.

  • Receive, sort and prioritize ALL specimens according to the laboratory policies.

  • Share specimens as necessary.

  • Notify supervisor of problems and of any requests that need credited or clarified.

  • Disinfect the work area after shift and during shift, if needed.

  • Participates in the orientation and training of new laboratory specimen processors.

  • Perform routine technical and related clerical duties as directed.

  • High School diploma or equivalent.

  • Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.

  • Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.

  • Good oral and written communication skills required.

  • Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.

Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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