Robert Half Customer Service Representative in Carollton, Texas
Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Manufacturing field, situated in a dynamic, rapidly-changing call center, might be for you! If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This could be the long-term contract / temporary to full-time Customer Service Representative position you're looking for, if you can work in Carollton, Texas!
What you get to do every single day
Be a part of business development by by actively cross-selling and referring customers
Manage incoming telephone calls
Give exceptional customer service in a timely fashion
Receive and send written business correspondence Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong communication and interpersonal skills
Critical thinking, problem solving, ability to work independently
Ability to use multiple computer systems, applications, and utilize search tools to find information
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Customer service and office administrative skills
Comprehensive knowledge of filing
Ability to interact effectively with internal and external partners and clients/customers
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.