ManpowerGroup Join us! Seasonal Sales Support Specialist - Verizon Wireless! in Carson, California
The Seasonal Sales Support Specialist , provides excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
Handles all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
PRIMARY JOB DUTIES:
In-Store Pickup & Curbside
Post-Sales Support (e.g. Device Setup, Accessory Install, etc.)
BPK (Bill Payment Kiosk) Support
SECONDARY JOB DUTIES:
General Device Purchases
Refunds, Exchanges, CLNR (Certified Like-New Replacements)
Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
Educate and engage customers through product demonstrations.
Customer service and/or sales experience
One or more years of relevant work experience
Excellent interpersonal, verbal skills and attention to detail
Ability to multi-task in a fast paced team environment.
Minimum - High school diploma or GED.
Preferred - Associates Degree
This position (at 32-40 hours per week) requires -
Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary
Willingness to work across two locations within close proximity to one another (based on business needs).
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.