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PennyMac Product Owner in Cary, North Carolina

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

We are seeking a Product Owner to manage complex projects that involve multiple integrated business systems, interfacing across departments and/or divisions. As the Product Owner , you will collaborate with System Developers and Business Subject Matter Experts on application changes, development, and deployment.

The Product Owner will:

  • Manage, direct and coordinate the daily activities of the business analyst team. Train product analysts in all aspects of the productlifecycle from initiation to closing, to ensure that the technical solution meets business needs

  • Plan, direct, and coordinate the business-analysis aspects of an information technology project, including on-going production supportand training

  • Leads organizational analysis efforts to identify current capabilities, opportunities for improvement and drives measurement, prioritizationand implementation of identified opportunities

  • Responsible for managing complex, high profile projects that involve multiple integrated business systems, interfacing across departmentsand/or divisions to accomplish projects and activities

  • Translates business knowledge into well-defined goals and objectives, problems and opportunities, and desired outcomes

  • Creates operational efficiencies by creating and initiating new Business processes and serves as a domain expert by being conversant inend-to-end business functions

  • Review and approve business analysis related documentation including: requirements, current and future state processes and workflows,report specifications and others

  • Manages the engagement from multiple stakeholders to ensure prompt and quality deliverables

  • Interact and coordinate with system developers and business subject matter experts on application changes, development, and deployment

  • Writes, communicates and vets requirements and user stories with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders/executives while working with an Agile framework

  • Identifies and manages stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process

  • Works effectively inside a Scrum or Kanban team

  • Develop and motivate staff to maximize full potential and ensure the mission readiness of all team members

  • Conduct and participate in Scrum ceremonies and retrospectives

  • Provide regular verbal and written reports to senior management

  • Collaborates with Tech Leads and UAT to define when user stories are done

  • Develop and maintain solid partnerships with project managers, business and IT leads, and other key stakeholders

  • Creates strategies for risk mitigation and contingency planning

  • Owns and leads backlog grooming sessions for ongoing roadmap planning

  • Maintains business project documentation and creates and presents regular reports to department and executive leadership

  • Supports the product manager in strategic decisions including revenue opportunities or cost saving initiatives

  • Plan, develop, oversee, execute and certify changes by establishing rigorous test plan through design and implementation phases andtracking test results to ensure changes are complete and accurate to finalized requirements

  • Perform other related duties as required and assigned

  • Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring

  • Degree in Computer Science, Information Systems or related field, or equivalent work experience

  • 10+ years of Agile experience

  • Experience with managing, staffing, and mentoring analyst teams

  • Experience managing multiple programs or projects with a high degree of complexity and scope

  • Understanding of leading practices in business analysis, project management and process improvement

  • Data Management experience and database knowledge preferred

  • Knowledge of software systems preferred

  • Excellent interpersonal, verbal and written communication skills

  • Excellent organizational skills

  • Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)

  • Knowledge of BI Tools a plus

  • Knowledge of JIRA, Confluence or similar tools required

  • Must be a team player with strong attention to detail, with the ability to work independently

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Excellent critical thinking, problem solving and mathematical skills, and sound judgment

  • Must be able to work across multiple projects at one time, and collaborate with other teams to ensure deliverables are done on time

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Excellent critical thinking, problem solving and mathematical skills, using sound judgment

  • Financial Services and, if possible, mortgage industry experience preferred

  • Strong business acumen and ability to interface with executive management

  • SQL Server/.NET experience a plus

  • XML/EDI experience a plus

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

  • Comprehensive Medical, Dental, and Vision

  • Paid Time Off Programs including vacation, holidays, illness, and parental leave

  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

  • Retirement benefits, life insurance, 401k match, and tuition reimbursement

  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

  • Lower in range - Building skills and experience in the role

  • Mid-range - Experience and skills align with proficiency in the role

  • Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$90,000 - $150,000

Work Model

OFFICE

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Requisition ID 24-30381

Location US-NC-Cary

Position Type Regular

Category Mortgage Operations

salary $90,000 - $150,000

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