About this role:

Wells Fargo is seeking a Lead Technology Operations Analyst for our Identity & Access Management (IAM) team.

In this role, you will:

• This position provides provisioning support for 200+ applications supporting multiple lines of businesses to ensure agreed upon SLAs and controls are met.

• Support includes provisioning and deprovisioning accounts, analyzing complex technical operations challenges which require in-depth evaluation, peer reviews, and assisting in project efforts that include conducting research and creating reports and presentations on findings along with implementing quality and risk adverse solutions. Leading teams to meet deadlines and drive new initiatives

• Guide complex technology projects with broad impact for the businessAct as key participant in the plan development for Technology OperationsAnalyze complex technical operations challenges which require in-depth evaluation

• Conduct research and create reports and presentations on findingsEnsure quality and security of the solutions and address remediation's as needed

• Champion continuous improvement, including devising new strategies and new opportunities

• Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement

• Make decisions based on the understanding of the requirements that influence projects

• Lead teams to meet deadlines and drive new initiativesCollaborate and consult with employees to resolve initiatives and achieve technology directives

• Act as a mentor for individuals

Required Qualifications:

• 5+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous user administration provisioning experiencing.

• Application Identity and access administration experience.

• Application entitlement management experience.

• Experience working in ServiceNow and/or a ticketing system for work distribution and incident management.

• Provide support for end user and project related requests.

• Ability to partner with peer operations and engineering teams to drive solutions and issue resolution.

Job Expectations:

• Availability to participate in on-call rotation.

• This is a hybrid role. You must be able to work in-office in a listed location at least three days per week

This position provides provisioning support for 200+ applications supporting multiple lines of businesses to ensure agreed upon SLAs and controls are met. Support includes provisioning and deprovisioning accounts, analyzing complex technical operations challenges which require in-depth evaluation, peer reviews, and assisting in project efforts that include conducting research and creating reports and presentations on findings along with implementing quality and risk adverse solutions. Leading teams to meet deadlines and drive new initiatives

Posting End Date:

4 Oct 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-392380-1

Updated: Tue Sep 24 01:37:07 UTC 2024

Location: CHANDLER,Arizona