customer service specialist.

• charlotte , north carolina

• posted april 15, 2024

job details

summary

• $30 - $34 per hour

• temporary

• bachelor degree

• category business and financial operations occupations

• referenceAB_4515070

job details

Are you interested in advancing your career with one of the Big Four Banks in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring a Customer Service Specialist to work in their Charlotte location.

If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you!

As aCustomer Service Specialist, you will bring at least 2 years of experience with your ACTIVE Series 7 license. Series 7 is required!

For further information on the role, and job responsibilities, please read and below!

salary: $30 - $34 per hour

shift: First

work hours: 8 AM - 4 PM

education: Bachelors

Responsibilities

As a Customer Service Specialist, job duties include:

• Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.

• Work with Customers to address Brokerage Complaints.

• Identify opportunities for process improvement within the customer support functional area.

• Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.

• Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs.

Skills:

• At least 2+ years of experience working in Brokerage Operations with an ACTIVE Series 7. MUST BE ACTIVE (or within 2 year window so it may be re-activated quickly).

• Proven experience working in a Customer Centric environment.

• Excellent written and verbal communication skills.

Skills

• series 7

• Brokerage

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

SK

stephen kehoe

• stephen.kehoe@randstadusa.com