Inside Sales Representative

Charlotte, NC

Full Time

Sales

Entry Level

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A Carter Lumber Inside Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project.  Handling sales transactions, inventory control and communication are all components of this position.  A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

• Previous experience in a sales/customer service environment

• Friendly, outgoing personality

• Ability to effectively communicate with others

• Familiarity with building materials is helpful

• Ability to participate effectively as a team member

• Ability to work a flexible schedule, including weekends and holidays

Responsibilities of the Position:

Sales & Relationship Building:

• Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.

• Provides superior customer service while ensuring sales and profit goals are met.

• Follows up on online customer quotes from the Quote Management System and logs updates in the system.

• Supports the outside sales program and contractor customers as directed.

Store Operations:

• Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.

• Ensures all company policies and procedures are followed including sales, inventory and safety.Assists in the yard as needed and other duties as assigned

Knowledge & Training:

• Identifies personal growth needs and learning opportunities.

• Completes required orientation and safety training.

• Commits to continued learning on products, packages, procedures and more.

Benefits Provided (full-time employees):

• Medical Insurance

• Vision Insurance

• Dental Insurance

• Disability Insurance

• Life Insurance

• Employer-matching 401(k) Plan