Top Skills' Details

Preferably 3 year's experience with below but can be combination of desktop support and below:

1) Wired/Wireless network configuration and support experience

2) Cisco experience (routers/switches)

3) VOIP/Telephony services experience

4) Server Platform Experience (CMS is Windows 2016, 2019)

Description:

140,000 users across 181 locations. Looking to hire a Network Engineer This person will handle installation, administration, maintenance, and troubleshooting of networking technology. This person will support Local Area Network (LAN), routers, switches, wireless access points (APs), and the site data closets. After initial response/diagnosis, this is the person a support team member calls for any problem reported as “network”. Typically this person will complete about 2-3 tickets per day. Majority of tickets are wireless related; second most common is configuration issues with IOT Devices. Any tickets that need assistance will be escalated to the Level 3 Network Engineer for assistance.

Essential Duties/Responsibilities:

1. Installation/maintenance of access points (APs)

2. Installation/maintenance of switches and routers

3. Installation and Maintenance for NMS (SolarWinds, Desktop Toolset, Network Servers etc.)

4. Support of networks

5. Maintenance of data closet to adhere to departmental standards

6. Projects (software, hardware, firmware updates)

7. Priority 1 ticket: second-level support (after IS&S support team member)

8. Troubleshooting, root cause analysis

9. Documentation – “how to” guides, required ticket system information, site configurations, other documentation as assigned/requested

10. Proficient with network diagrams and ability to use Visio to help create as needed

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.