HonorHer Jobs


Job Information

Carrier Operational Excellence Lead in Charlotte, North Carolina

Date Posted:



United States of America


CAN03: Carrier-Charlotte, NC 9701 Old Statesville Road, Charlotte, NC, 28269 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Carrier Operations is looking for a high performance & goal oriented professional to lead Lean initiatives throughout our CHVAC Charlotte factory through the full value stream (suppliers, internal operations and customers). Support the transformation of the operation to the Carrier Excellence (Cx) standards via a structured process and series of activities and events. This position provides great visibility to each Site within BU’s as well as divisional WHQ. Success will be defined by the successful transformation of sites, and improvement in the relevant KPI’s. Candidate must be an expert in Lean including Cell Design, Manufacturing Standard Work, Material Presentation, and Lean Logistics. Candidate will be running projects as well as coaching others and developing standards. This position will report to the Cx Manager, and be responsible for, but not limited to, the following:

Key Responsibilities

  • Drive sustainable improvements across the business.

  • Foster a teamwork environment, on either a leadership or peer role.

  • Coach / guide / mentor / assist Managers and peers translate business goals, initiatives and improvement targets into lean initiatives to be included in site’s Macro Plan

  • Provide strategic leadership of Lean Initiatives within the site

  • Planning of lean initiatives including PIP (Productivity Improvement Projects) to ensure a pipeline is available to meet financial business planning and execute to that plan

  • Implement successful KPI tracking and monitoring system - PIP Savings ($) -Transformation progress - Attributable KPI changes - Positively affecting KPI change, including, but not limited to: - Lead Time decreases - Schedule Stabilization improvement - Inventory reduction - Balanced Receipt of goods stabilization - % of parts with a Plan For Every Part

  • Lead kaizen events / projects as required

  • Enhance lean activities in the site levels through innovation and benchmarking

  • Demonstrate financial performance through execution of Productivity Projects that assure Year Over Year savings

  • Promote Carrier’s culture and values.

  • Develop and mentor additional lean resources throughout the site to expand the base of event leaders

  • Help and guide additional lean resources or event leaders / Help remove project level Barriers

  • Ensure appropriate lean initiatives communication and best practice sharing

  • Perform workplace audits, conduct risk assessments in support to the Cx initiatives.

  • Candidate will be expected to get certified within the first 1.5 years through the Cx practitioner program.

Basic Qualifications

  • Bachelor’s Degree

  • 7+ years’ experience in manufacturing operations with progressive leadership & technical responsibilities.

  • 3+ years of Lean, Six Sigma or Operational Excellence experience.

  • 1+ years of experience leading cross functional Kaizen teams.

Preferred Qualifications

  • Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, Supply Chain or related discipline.

  • Strong Lean knowledge on Advanced Value Stream Mapping, Manufacturing Standard Work & Cell Design (Demand profile, part family definition, time observations, layout configuration, etc.), Integrated Production & Logistics, Logistics from the line back (PFEP, material presentation, takted delivery, supermarket design, inbound logistics), Supplier Integration, Lean Transformation.

  • Proven capability to build the best teams, work toward common goals and deliver results with pace.

  • Hands on and execution. The ideal candidate must be able to demonstrate results in field.

  • Proven ability to execute with speed and exhibit a bias for action mindset.

  • Passion for customers including ability to act quickly, solve problems and exceed expectations.

  • Strong communication and facilitation skills.

  • Project management skills.

  • Strong usage of Microsoft office products.

  • ERP Systems experience.

  • Analytical skills, experience using Minitab software for data analysis preferred.

  • Understanding of Health and Safety industry standards.

  • Ability to work on own initiative (self-directed).


Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice

COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.