Overview

Position Summary Details

Training consists of informing new hires of ABM and American Airlines standards, code of conduct, dress code etc, in addition to rules and regulations whilst at work. Online and on the job training to ensure that all agents are fully equipped with the knowledge in information needed to perform the job roles that they are assigned.

Starting pay $21.50, traveling may be required between training center and job site.

Job location: Charlotte Douglas International Airport. (and training center, near the airport)

Responsibilities

Day to day duties involve but limited to:

• Class room training, on the job training, online training, periodic auditing, maintaining a clean and neat training area and daily reports.

• Contributing to content discovery for new learning programs.

• Contributing to the design and build of new learning programs.

• Researching new training techniques and suggesting enhancements to existing training programs to meet changing needs.

• Ensuring that training materials and aids are kept up to date and are effective.

• Facilitating workshops, courses and webinars.

• Effectively communicating with team members, clients and management.

• Keeping abreast of training trends, developments and best practices.

Qualifications

• Previous or related experience required.

• Must be 18 years of age or older.

• Must meet all requirements to receive approval for working in specific ATS environments (if applicable)

Preferred Qualifications

• Customer Service Experience.

REQNUMBER: 99155

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.