**[JOB TITLE: Store Manager

*[POSITION PURPOSE *[Store Manager[ manages the operations of donated merchandise in accordance with established business practices for the success of a retail store by developing sales and controlling expenses.

[JOB FUNCTIONS]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}**

• Through words and actions support Chattanooga Goodwills Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
• Punctual and dependable attendance.
• Manage budget and maintain expenditures in accordance with the Agency, departmental, and store financial goals.
• Comply with Agency policies and Donated Goods Retail standard operating procedures (SOPs) and the Agencys safety and security policies and procedures.
• Hire, fire, train, evaluate, motivate, develop, and supervise all store personnel to maintain and exceed the Agencys operational standards.
• Greet, assist, and provide excellent customer service to donors and customers.
• Resolve any complaints and communicate with the management team.
• Maintain proficiency for tasks required in all workstations.
• Monitor and maintain overall store appearance and housekeeping to Agency standards.
• Perform all functions performed by store personnel.
• Attend all meetings and training as required by the Agency and conduct all monthly meetings with store employees.
• Maintain all company records and reports accurately and in a timely fashion.
• Meet store sales goals and operate within budgetary guidelines.
• Oversee production and rotation of merchandise, ensure quality of merchandise and proper pricing.
• Review and be familiar with Goodwill Industries of the Greater Chattanooga Area safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
• Assist at other store locations as needed.
• Perform other duties and projects as assigned.

[KEY KNOWLEDGE AND EXPERIENCE]{arial",sans-serif"=""}

High School degree or GED, required.

[Associate degree or completion of related retail management course work ]{arial",sans-serif"=""}