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Ford Motor Company Warranty Claims Assessor in Chennai, India

  • Claims assessing across the globe for the assigned commodity

  • Capacity utilization of 100% for the assigned commodity

  • Maintain claim mix proportionate to intake in the respective commodity

  • Maintain quality of 98% for the assigned commodity

  • Identify concerns during assessment to discuss with Leads for further improvement in claim controls

  • Inputs to standardize the assessing steps / rules / practices / cost opportunities across the globe

  • Commodity based recommended trainings in STARS/Warranty trainings in wingspan as suggested by the Leadership team

  • Check SharePoint and action market queries with in a day

NA

EDUCATION: Diploma / B.E in Mechanical / Automobile Engg

EXPERIENCE:

3-6 years’ experience in Automobile dealership preferably experienced at warranty data processing.

SKILLS:

Good communicator with good interpersonal skills, Technical diagnostic skills or Basic technical, Warranty background, Computer literacy, Flexibility

WORKING RELATIONSHIPS: The ability to perform well within a team or on your own. Polite and a good communicator. To assist others within the team as and when required

SUPPORT Training and development for role as and when required

Requisition ID : 35789

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