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Public Buildings Service Lead Building Management Specialist in Chicago, Illinois

Summary As a Lead Building Management Specialist, you will be the senior property manager and lead a group of building management specialists for a designated building group. Location of Position: Public Buildings Service, Region 5, Chicago Service Center Operations Division. We are currently filling one vacancy, but additional vacancies may be filled as needed. Responsibilities This position is located in the Public Buildings Service, Chicago Service Center Operations Division. This division directs, manages, and coordinates service execution relating to the delivery of real property management services. This office develops, directs, acquires and delivers services related to the operations, maintenance, and repair of Federal buildings and leased space (may include delegated buildings). This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. Positions include routine telework that are geographically specific to: Chicago, IL. If you are selected for this position, you will be expected to report to the duty station listed on this announcement within 45 days. At that time, you may be eligible to request to telework one or more days a pay period depending upon the terms of the agency’s telework policy. The selected candidate will serve as a team leader over a group of building management specialists for a designated building group. Examples of duties include: Planning, coordinating and evaluating the full range of work activities of a team of employees supporting the designated building group. Managing and evaluating building operations and/or building management programs to achieve customer satisfaction. Anticipating customer needs and responding to customer interactions and from those inputs, advocating for the customer and integrating customer mission and needs into asset plans and recommendations. Serving as an advocate for investment in assigned buildings in a way that realizes and optimizes building conditions, systems, equipment, operating efficiency, etc., while accounting for customer and revenue values. Ensuring the technical soundness of contractor provided supplies and/or services/processes and decisions through the review, oversight and management of services, construction and/or lease projects, including assessment of contractor performance. Managing customer relationships and communications to enhance customer loyalty and retention in accordance with established playbooks and business processes. Requirements Conditions of Employment Apply online (See How to Apply section.) U.S. Citizenship or National Meet time-in-grade requirements within 30 days of closing date Meet all eligibility criteria within 30 days of the closing date Register with the Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position. Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $115,439 per year. Salary is determined by the location for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience managing large office buildings or large office complexes including assigning tasks to staff; improving customer and client agency satisfaction with building services; negotiating service contracts and lease provisions; preparing service contracts; developing maintenance programs; evaluating and monitoring building operations, maintenance, repair, custodial, recycling, environmental management and alterations, etc. to ensure compliance with agency requirements and industry standards; performing budget formulation and execution; and conducting inspections of designated space or facilities. Education Additional Information This position is ineligible for the bargaining unit. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.