JOB REQUISITION

Senior Talent Manager

LOCATION

CHICAGO

ADDITIONAL LOCATION(S)

JOB DESCRIPTION

You Belong Here

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver .

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You

Protiviti is looking for a Senior Talent Manager to join our growing Talent Management team.

What You Can Expect:

A Senior Talent Manager (TM) serves as an advisor to our business, ambassador for our clients and advocate for our people .

As an advisor to our business, TM is a key driver of operational effectiveness of our practice personnel, partnering with leadership . TM is integral in staffing decisions for a respective business area and metrics management (utilization/chargeability/forecasting) . The TM balances and understands individual and client value proposition, seeks to advise, and make the best staffing solutions for the business and as such, plays a key role in firm growth.

As an ambassador for our clients, the TM seeks to provide the right skills to best serve our clients, driving client happiness by understanding their needs and providing applicable talent and skills.

As an advocate to our people, the TM ensures our people’s voices are heard with a goal of helping to ensure meaningful career experiences and drives value conversations allowing our people (talent pool) to see the value in the work they do and recognize the skills they are learning. The TM collaborates with HR, firm leadership, engagement managers, and the advisor team to help lead our peoples’ performance, development, and drive improved tenure of our people.

What You Will Do:

Advisors to our Business

• Develop and maintain relationships with key business leaders, and leverage these relationships to maximize deployment opportunities for assigned population

• Regularly leverage various reporting platforms and tools to manage and analyze large amounts of data (schedule accuracy, engagement size, projections variance etc.)

• Maintain knowledge of business areas relevant to the skills and experience of assigned resource population

• Act as a trusted Business Advisor to Practice and Operations leadership, providing metrics and personnel/staffing insights to drive business decisions

• Run through negotiations and resolve conflicts within the national TM team and at the highest levels of the organization

  Advocate to our People

• Regularly meet with resource population (all levels), gain understanding of skills, career goals and preferences, to guide deployment decisions and foster career growth

• Propose resources with current or near-term availability to project assignments that align with their skills, professional goals, and/or staffing preferences while meeting the needs of the business

• Partake in performance management process to add insight, clarity to conversations with practice leadership and Human Resources.

• Engage with employees during critical times in their career (leave, life event, career stressors, etc.)

  Ambassadors for our Clients

• Maintain an understanding of key strategic client accounts (balance local , regional and national priorities) , while also understanding sales pipeline

• Develop understanding of engagement scopes and roles, by reviewing contractual documents and engaging in detailed conversation with engagement  leads

• Present resources based on client engagement scope and details

  Responsibilities

• Lead Talent Management deployment efforts for an assigned population of consulting professionals

• Provide resources to clients based on employee skillset by wor king with project leadership to understand the needs of the clients . Ensure employees are staffed efficiently and chargeability and utilization are maximized

• Develop relationships with employees through regular check-ins and is seen as a connector of people across all levels of the organization . Meets with employees on their skills, ambitions , career aspirations to translation to staffing them on the right projects

• Keep a pulse on employee performance and escalates issues to the proper leadership channel or Human Resources

• Ability to source and manage large scale deployment efforts for engagement teams

• Partner with engagement teams on communicating the employee experience

• Partner with leadership to optimize staffing decisions in support of solution deployment strategies

• Maintain tracking for resource requests across all clients, conduct skills searches, and present candidates for consideration to address open/upcoming resource requests

• Partner with leadership and operations team to build and track hiring plans, forecast headcount shifts, and ensure we have the right mix of professionals to meet business needs

• Lead staffing calls, reviewing prepared reporting and analysis to assist the teams with the best staffing decisions

• Work with the broader Talent Management team across solutions and geographies to fulfill client demands . This will include swapping out resources to ensure the best fit, as you evaluate skill, industry experience and employee interest

• Escalate issues and concerns to Solution Leadership and TM Leadership

• Partner with engagement teams to ensure a ccuracy of schedules for both professional and variable labor components

• Partner closely with other Operations teams to optimize business practices and processes:

• Finance – collaborate on relevant utilization , engagement, ad-hoc impacts to financial forecasts

• Human Resources – participate in performance management, employee relations, development discussions as needed

• Recruiting – provide input on hiring and alignments based on current and expected business trends and demands

• Learning & Development – offer insight into training needs, benchmarks reached for HIPO (High Potential) development across all levels

  What Will Make You Successful:

• Strong organizational skills, ability to work independently and with a sense of urgency, prioritize tasks

• Excellent oral and written interpersonal skills -ability to communicate expertly and effectively with audiences at all levels, including executives

• Ability to have difficult conversations and influence individuals

• Ability to resolve conflicts and lead others in conflict resolution strategies

• Professionalism, confidence, enthusiasm

• Attention to detail in a fast-paced environment

• Fluency in Microsoft applications: Excel (advanced skills such as VLOOKUP and Pivot Tables) , Outlook, Word, PowerPoint

• Proficiency and/or interest in data visualization programs, such as Power BI or Tableau

• Ability to travel across Protiviti offices (up to 15%).

  Your Educational and Professional Qualifications:

• Bachelor’s degree from an accredited university in a relevant academic area or equivalent relevant work experience

• 7 + years in a related field, preferably with a professional services firm . Previous business consulting, human resources, or recruiting experience highly preferred.

  Our Hybrid Workplace

  Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments .

  #LI-Hybrid

  Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.

$87,000.00 - $131,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.

10%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.

$95,700.00 - $144,100.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2023-12/2024-benefit-highlights.pdf .

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles, CA: Protiviti will consider for employment qualified Applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

IL PRO CHICAGO

Protiviti (www.protiviti.com (https://www.protiviti.com/us-en) ) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, digital, legal, HR, governance, risk and internal audit through our network of more than 85 offices in over 25 countries.

Named to the 2023 Fortune 100 Best Companies to Work For® (https://fortune.com/company/protiviti/best-companies/) list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI (https://www.roberthalf.com/us/en) ). Founded in 1948, Robert Half is a member of the S&P 500 index.