We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you will be doing

This role requires extensive familiarity with Windows servers and frequently involves user support tasks. Expertise with the Windows operating system and server administration to develop and deploy servers, support day-to-day system performance, and prevent data loss and unauthorized access is required. This role encompasses back-end IT support for business-critical and development-related departments and personnel.

Responsibilities:

• Administer and support core Microsoft, Linux, VMware technologies and Azure resources.

• Install and Configure Windows Servers.

• Develop servers and provide support to individual users to ensure that the system works reliably and quickly.

• Manage server virtualization technologies like VMWare Server/ESX

• Responsible for implementing, monitoring, and maintaining the instances of the on-prem and cloud infrastructure services and the servers.

• Knowledge in Application Insights, service principal in Azure, NSG rule, Azure Key vault

• Provide technical support and guidance to users and other administrators.

• Works closely with other IT departments and vendors to answer technical questions or resolve issues with server performance and access.

• Install and maintain Windows-based programs for end users and help debug applications so that they work with Windows servers.

• Perform System Maintenance activities like review backups, error logs and user-reported errors and identify stable and reliable solutions.

• Monitor performance to reduce interruptions and server crashes. Develop and deploy initiative-taking solutions and setup alerts to ensure system usability across the organization.

• Maintain system security by noticing faults and vulnerabilities within the server’s architecture.

• Provides troubleshooting and support, including on-call rotation, after-hours support.

• Other duties as assigned.

Work arrangement

This is a hybrid position located in downtown Chicago that requires on-site presence at least two days per week, subject to future change.

How you will succeed

• Troubleshooting and Technical Skills - Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure all infrastructure management aspects maintain adherence to all regulatory and information security standards and policies.

• Critical Thinker – Create better ways of solving technical problems and not be afraid of challenging the status quo.

• Relationship Management - Build strong relationships and partnerships with technical team members, clients, vendors, and peers. Lead discussions, listen, and ask the right questions to ensure problems/issues are identified and resolved.

Who you are.

• Windows/Linux administration

• Azure Certification is preferred.

• Experience with Azure/AWS

• Good knowledge of the Windows servers (2008 R2, 2012 R2, 2016, 2019)

• Strong critical thinking skills and ability to apply these skills to identify and resolve anomalies in system functionality and performance.

• Managing server virtualization technologies like VMWare Server/ESX

• Group Policy design, configuration Active Directory/LDAP user and group administration

• Strong communication and documentation skills

• Flexible and able to adapt to a rapidly changing environment and can manage projects of varying length.

• Responsible, highly dependable, organized; able to work individually and collaboratively with peers.

• Windows system administration: 8+ years

• 2+ years Azure experience.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Group Policy, Microsoft Azure Administration, Server Administration, VMware ESXi, VMware Server, Windows System Administration

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.